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Operations Team Lead Amazon

1 week ago

Dubai, Dubai, United Arab Emirates Amazon Full time

We are looking for a skilled leader to join our team as an Operations Team Lead at Amazon. The successful candidate will be responsible for overseeing daily operations within both AMZL (Amazon Logistics) and FC (Fulfillment Center) environments. This role requires a versatile leader who can thrive in a dynamic, ever-changing operational landscape.

Key Responsibilities
  • Operational Leadership: Manage teams of Operations Supervisors, Operations Assistants, Delivery Service Providers, and associates, allocating labor, leading meetings, and assigning job duties.
  • Team Management: Lead, train, and develop high-performing teams, fostering a positive and motivating work environment and ensuring associate safety and adherence to Amazon's Health and Safety standards.
  • Performance Management: Continuously monitor key performance indicators (KPIs), identify root causes of performance issues, and implement effective solutions.
  • Process Improvement: Identify opportunities to streamline and improve processes, finding practical and simple solutions to complex problems without compromising quality or functionality.
  • Communication & Collaboration: Communicate daily metrics and report exceptions, effectively communicating with business and technical audiences and collaborating with cross-functional teams to solve operational challenges.
  • Problem Solving & Decision Making: Demonstrate strong problem-solving and analytical capabilities, acting decisively in a fast-paced environment.
  • Technology & Tools: Utilize software and hardware tools to ensure smooth daily operations, ensuring associates have the necessary tools and coordinating repairs or replacements as needed.
  • Inventory Management: Maintain inventory accuracy within the FC environment.