Customer Service Technical Expert

4 days ago


Dubai, Dubai, United Arab Emirates KTC International LLC Full time
Technical Support Coordinator Job Summary

We are seeking a skilled Technical Support Coordinator to join our team at KTC International LLC. This is an exciting opportunity for individuals with a passion for providing exceptional customer service and technical support.

Key Responsibilities
  • Provide technical support to clients through various communication channels.
  • Prioritize and manage technical support tickets to ensure seamless resolution of client issues.
Mandatory Skills and Qualifications
  • At least 2 years of experience in a technical support or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
Preferred Skills and Qualifications
  • Fluent in English; Urdu and Arabic are not mandatory but add value.
  • Proficiency in relevant software and tools (Outlook, Word, Excel, PowerPoint).
Education and Experience

Bachelor's Degree/Diploma in Computer Science, Information Technology, or Electronics Engineering.



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