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Guest Experience Specialist
1 week ago
We are looking for a dedicated and results-driven Guest Experience Specialist to join our team at Rotana Hotels & Resorts. As a Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and satisfying.
Key Responsibilities:- Greet and seat guests in a friendly and courteous manner.
- Take orders accurately and efficiently, ensuring that all dishes are correctly prepared and presented.
- Serve food and beverages in a timely manner, maintaining high standards of quality and presentation.
- Ensure customer satisfaction by monitoring the quality of food and beverage being served.
- Handle payments and process transactions accurately and efficiently.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure. A passion for delivering exceptional customer service and a strong attention to detail are essential for success in this role.
Requirements:
- Degree or diploma in Hospitality or related field.
- Previous experience as a Waiter or in a similar role.
- Excellent communication and interpersonal skills.
- Able to work well under pressure and maintain a positive attitude.