Business Operations Manager
5 days ago
We are seeking a highly skilled and experienced Business Operations Manager to join our team at NielsenIQ.
Key Responsibilities- Leadership and Supervision: Provide strategic direction and guidance to store teams, ensuring effective delegation of responsibilities and supervision of business operations.
- Talent Development: Hire, train, motivate, and coach employees to deliver exceptional customer service, assess employee performance, and provide constructive feedback and training opportunities.
- Conflict Resolution: Resolve conflicts or complaints from customers and employees in a fair and timely manner.
- Store Operations: Monitor store activity, ensure proper provisioning and staffing, and maintain a clean and tidy business environment.
- Business Analysis: Analyze information and processes to develop more effective or efficient processes and strategies.
- Business Growth: Establish and achieve business and profit objectives, driving growth and success for NielsenIQ.
- Leadership Experience: Proven track record of leadership and supervision in a retail or business operations environment.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to motivate and coach employees.
- Problem-Solving: Strong problem-solving and analytical skills, with the ability to resolve conflicts and improve business processes.
- Business Acumen: Strong understanding of business operations, including financial management, inventory control, and customer service.
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