Customer Service Team Lead

1 month ago


Dubai, Dubai, United Arab Emirates Padra Clinic Full time
Job Title: Customer Service Team Lead

At Padra Clinic, we are seeking a highly skilled and experienced Customer Service Team Lead to join our team. As a key member of our customer service team, you will be responsible for leading and managing a team of customer service representatives to deliver exceptional customer service and support.

Key Responsibilities:

  • Lead and manage a team of customer service representatives to achieve high levels of customer satisfaction and service quality.
  • Develop and implement effective training programs to enhance the skills and knowledge of customer service representatives.
  • Monitor and analyze customer feedback and complaints to identify areas for improvement and implement corrective actions.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Manage and maintain accurate records and reports to track team performance and customer feedback.

Requirements:

  • Minimum 2 years of experience in a customer service leadership role.
  • Excellent communication and interpersonal skills.
  • Strong leadership and coaching abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft Office and customer service software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



  • Dubai, Dubai, United Arab Emirates TASC outsourcing Dubai Full time

    Job Title: Customer Care ExecutiveAt TASC outsourcing Dubai, we are seeking a highly skilled and experienced Customer Care Executive to join our team.Key Responsibilities:Team Management: Lead a team of representatives in providing exceptional customer support, ensuring they have the necessary tools and resources to excel in their roles.Customer Service...


  • Dubai, Dubai, United Arab Emirates TASC outsourcing Dubai Full time

    Job DescriptionAs a Customer Care Executive at TASC outsourcing Dubai, you will be responsible for leading a team of representatives in providing exceptional customer support. Your role will involve overseeing the customer service process, resolving customer complaints, and creating policies and procedures to ensure seamless service delivery.Key...


  • Dubai, Dubai, United Arab Emirates The Team Builders Full time

    Job Title: Restaurant Team LeadJob Summary:We are seeking a highly skilled Restaurant Team Lead to join our team at The Team Builders. As a Restaurant Team Lead, you will be responsible for managing the day-to-day operations of our upscale casual restaurant and party concept based in Dubai.Key Responsibilities:Manage day-to-day operations with a hands-on...


  • Dubai, Dubai, United Arab Emirates TASC outsourcing Dubai Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Care Executive to join our team at TASC outsourcing Dubai.Key ResponsibilitiesTeam Management: Lead a team of representatives in providing exceptional customer support.Process Oversight: Oversee the customer service process to ensure seamless delivery.Complaint Resolution: Resolve...


  • Dubai, Dubai, United Arab Emirates The Team Builders Full time

    Restaurant Supervisor Job DescriptionAn excellent opportunity has arisen for a Restaurant Supervisor to join our team at The Team Builders. As a key member of our casual dining team, you will be responsible for supervising the restaurant's operations to deliver an exceptional guest experience.Key Responsibilities:Manage guest queries in a timely and...


  • Dubai, Dubai, United Arab Emirates The Team Builders Full time

    We are seeking an experienced Fine Dining Service Lead to join our team at The Team Builders. The ideal candidate will have a proven track record of leading and supervising waitstaff teams in high-end fine dining concepts.Key Responsibilities:Supervise and train waitstaff to ensure smooth and efficient service throughout the restaurant.Maintain a thorough...


  • Dubai, Dubai, United Arab Emirates Wohn-Service-Team Full time

    Job OverviewWe are seeking a skilled Spa Service Expert to join our team at Marriott International in Dubai. As a key member of our Spa team, you will play a vital role in delivering exceptional guest experiences and promoting our spa services.Key Responsibilities:Provide exceptional guest service and ensure a memorable experience for our spa guests.Promote...

  • Sales Team Lead

    3 weeks ago


    Dubai, Dubai, United Arab Emirates PINK CAMEL RECRUITMENT Full time

    Job Title: Sales Team LeadPink Camel Recruitment is seeking a highly skilled Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for driving sales growth, leading a team of sales professionals, and ensuring excellent customer service.Key Responsibilities:Develop and implement sales strategies to increase revenue and market...


  • Dubai, Dubai, United Arab Emirates DP World dubai Full time

    Service Delivery Team Lead Evening ShiftWe are seeking a highly skilled and experienced Service Delivery Team Lead to join our team in the Evening Shift. As a key member of our service delivery team, you will be responsible for ensuring that all customer requests are handled efficiently and effectively.Key Responsibilities:Supervise a team of service desk...

  • Sales Team Lead

    1 month ago


    Dubai, Dubai, United Arab Emirates PINK CAMEL RECRUITMENT Full time

    Job Title: Sales Team LeadPink Camel Recruitment is seeking a highly skilled Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for driving sales growth, leading a team of sales professionals, and ensuring excellent customer service.Key Responsibilities:Develop and implement sales strategies to increase revenue and market...

  • Sales Team Lead

    4 weeks ago


    Dubai, Dubai, United Arab Emirates PINK CAMEL RECRUITMENT Full time

    Job Title: Sales Team LeadPink Camel Recruitment is seeking a highly skilled Sales Team Lead to join our team. As a Sales Team Lead, you will be responsible for driving sales growth, leading a team of sales professionals, and ensuring excellent customer service.Key Responsibilities:Develop and implement sales strategies to increase revenue and market...

  • Team Lead

    18 hours ago


    Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full time

    Patient Care Team LeadWe are seeking a skilled and compassionate Patient Care Team Lead to join our team at PrecisionHire Solutions. In this role, you will be responsible for providing daily direction and communication to Patient Care staff, ensuring that customer service calls are answered in a timely and efficient manner. Key Responsibilities: ...

  • Lead a Support Team

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Mailscale Full time

    We're on a mission to revolutionize the way businesses connect with their customers at Mailscale. As a key member of our team, you'll play a vital role in shaping this vision.Our goal is to create a seamless, 5-star experience for our customers. We believe that by doing so, we can help businesses grow and thrive in a rapidly changing market.As a Customer...


  • Dubai, Dubai, United Arab Emirates DP World dubai Full time

    Job Title: Service Delivery Team Lead Evening ShiftWe are seeking a highly skilled and experienced Service Delivery Team Lead to join our team in the Evening Shift. As a key member of our service delivery team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Supervise a team of service desk...

  • Lead a Support Team

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Mailscale Full time

    About MailscaleWe're a fast-growing startup helping businesses grow and be seen by sending more emails. We care deeply about our customers and strive to create a 5-star experience for them.Our bold vision is to provide a seamless and personalized experience for our customers, making them feel understood and taken care of.Job SummaryWe're seeking a talented...


  • Dubai, Dubai, United Arab Emirates DP World dubai Full time

    Job Title: Service Delivery Team Lead Evening ShiftWe are seeking a highly skilled and experienced Service Delivery Team Lead to join our team in the Evening Shift. As a key member of our service delivery team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Supervise a team of service desk...

  • Lead a Support Team

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Mailscale Full time

    About MailscaleWe're a fast-growing startup helping businesses grow and be seen by sending more emails. Our bold vision is to create a 5-star experience for our customers, making them feel understood and taken care of.Job SummaryWe're seeking a talented leader to lead our customer support team. As a Support Team Lead, you'll be responsible for hiring and...

  • Sales Team Lead

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Padra Medical Center Full time

    Job Title: Sales SupervisorAt Padra Medical Center, we are seeking a highly motivated and experienced Sales Supervisor to join our team. The successful candidate will be responsible for leading and managing our sales team to achieve sales targets and maintain high customer service standards.Key Responsibilities:Supervise and Lead: Manage and motivate the...

  • Sales Team Lead

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Padra Medical Center Full time

    Job Title: Sales SupervisorAt Padra Medical Center, we are seeking a highly motivated and experienced Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading and managing the sales team to achieve sales targets and maintain high customer service standards.Key Responsibilities:Supervise and Lead: Manage and motivate the...

  • Sales Team Lead

    3 weeks ago


    Dubai, Dubai, United Arab Emirates Padra Medical Center Full time

    Job Title: Sales SupervisorAt Padra Medical Center, we are seeking a highly motivated and experienced Sales Supervisor to join our team. The successful candidate will be responsible for leading and managing our sales team to achieve sales targets and maintain high customer service standards.Key Responsibilities:Supervise and Lead: Manage and motivate the...