Operational Team Lead

3 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time
Job Overview

At Talent Pal, we are seeking a highly skilled and experienced Operational Team Lead to join our team. As an Operational Team Lead, you will be responsible for managing teams on shifts within the function to ensure timely delivery of airline catering services in line with the SLAs, PTS, and other key performance indicators.

Main Responsibilities

• Comply with and ensure all relevant standards and regulatory requirements are met.
• Promptly carry out the required due diligence of incidents and escalate to management.
• Lead the section in achieving the business units key performance indicators while complying with all aspects of safety, security, and on-time performance.
• Proactively manage available resources to ensure the operational requirements are met.
• Demonstrate ability to work, mentor, and lead the team to ensure optimal service delivery on a day-to-day basis.

Qualifications and Experience

• Degree in Logistics and Supply Chain Management.
• Minimum 6 years' experience leading shifts in a large-scale operational activity in a logistics, catering, and/or airside environment.
• Experience leading a number of operations efficiency initiatives and service improvements.

Key Skills

• Ability to communicate effectively with all organizational levels.
• Problem-solving capabilities.
• Ability to develop highly effective working relationships with internal and external networks.
• Ability to effectively and creatively challenge people situations and current thinking.

About Talent Pal

Talent Pal is a dynamic and innovative company dedicated to providing exceptional services to our clients. We are committed to fostering a culture of excellence, innovation, and teamwork.
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