Human Resources Coordinator
4 weeks ago
At Accor, we are committed to delivering exceptional service to our guests. As a Human Resources Coordinator, you will play a vital role in supporting our HR team in delivering a seamless experience for our colleagues.
Key Responsibilities:- Organizational Support: Assist in organizing monthly colleague committee meetings, take and update meeting minutes, and ensure timely follow-up on action items.
- Colleague Support: Provide day-to-day support to colleagues, including responding to queries and questions, and ensuring they have the necessary resources to perform their duties.
- Recognition and Rewards: Coordinate the Colleague of the Month/Supervisor of the Quarter/Leader of the Quarter/Trainer of the Quarter processes, including nominations, certificates, and presentations.
- Team Engagement: Plan and prepare Team Gathering and Town Hall Meetings, including scheduling, invitations, presentations, and decorations.
- GM's Lunch Events: Organize the monthly GM's lunch events, including booking the venue, sending out invitations, and ensuring a smooth execution.
- Document Management: Prepare ID cards, maintain and update HR noticeboards, and ensure the accuracy of dependent visa tracking and renewals.
- Travel Arrangements: Assist colleagues with vacation planning, ticket booking, and repatriation, and liaise with the travel agency to ensure seamless business travel arrangements.
- Administrative Support: Prepare and issue monthly colleague newsletters, process HR-related letters and certificates, and maintain accurate records of employee index and vacation schedules.
- Leavers Process: Smoothly handle leavers process, including resignation, transfer, and termination of contract, ensuring clearance process, visa cancellation, and final payment are in order and timely.
- Code of Ethics: Follow up and track Code of Ethics acknowledgements, and ensure all necessary documentation is up-to-date.
- Ad-Hoc Requests: Assist with GRAA requests from departments, create/delete emails for new starters and leavers, and maintain systematic order of the HR shared drive.
- Professionalism: Promote efficiency, confidence, courtesy, and high standards of social skills, and ensure good inter-departmental relations.
- Company Image: Display a pleasant manner and positive attitude at all times, and promote a good company image to guests and colleagues.
- Commitment: Demonstrate pride in the workplace and personal appearance at all times, and identify a high level of commitment.
- Experience: Previous experience in a similar HR role within a 5-star hotel is desirable.
- Education: Post-secondary school education is required.
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