GTB Implementation Manager

6 days ago


Dubai, Dubai, United Arab Emirates Sundus Full time
Role Purpose

As a key member of our team, you will be responsible for implementing and integrating our banking solutions with client systems to strengthen and sustain long-term relationships. This involves coordinating implementation-related registration documentation with clients for our cash and trade channel products.

Key Responsibilities
  • Lead and coordinate the implementation of our cash and trade channel products at client sites.
  • Develop and implement strategies to increase e-penetration, reduce dormancy, and enhance channel payment utilization.
  • Collaborate with our vendors to ensure seamless implementation and resolution of issues.
  • Conduct training sessions for clients on our products and services.
  • Ensure timely completion of implementation projects and adherence to regulatory policies.
  • Update activities on our CRM and internal trackers.
Specialist Skills and Technical Knowledge
  • Excellent understanding of corporate online platforms, cash and trade collection, and transaction solutions.
  • Good understanding of SWIFT systems, H2H protocols, and solutions.
  • Strong presentation, training, and communication skills to engage group audiences.
  • Good understanding of electronic payment operations and support structures.
Requirements
  • Very good understanding of SWIFT messaging, H2H client integrations, remote cheque scanning and printing, cash deposit machines, and Microsoft PowerPoint/excel usage.
  • Good understanding of client documentation signature verification, call back, and archival processes.


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