Club and Guest Relations Team Lead
6 days ago
The Sheraton Grand Hotel, Dubai is seeking an experienced Club and Guest Relations Assistant Manager to join our team.
This role will be responsible for ensuring the professional and effective running of the day-to-day Club Rooms and Lounge operations in accordance with all Sheraton Service Standards and Marriott International Hotels and Resorts Policies and Procedures.
The successful candidate will have at least 2 years of experience in a FO supervisory level and possess superior analytical skills, with the ability to plan and prioritize in order to achieve deadlines.
The ideal candidate will also have the awareness of maximizing returns to all stakeholders, be adaptable to different cultures and settings, and enjoy working in a team environment.
We offer a competitive salary package, including benefits such as health insurance, retirement savings, and paid time off.
As a member of our team, you will have the opportunity to work with a diverse group of colleagues, develop your skills and knowledge, and contribute to the success of our hotel.
Responsibilities include:
- Managing the day-to-day operations of the Club Lounge, including guest communications, services provided, and inventory management.
- Ensuring that services provided are in harmony with our Sheraton core values (warm, connecting, and community).
- Monitoring club rooms and suites inventory and ensuring maximum availability on a daily basis to maximize room revenue.
- Managing and operating business facilities and club lounge meeting rooms.
- Preparing a daily P&L summary for Sheraton Club performance.
If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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