Club and Guest Relations Team Lead

6 days ago


Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time
Job Description

The Sheraton Grand Hotel, Dubai is seeking an experienced Club and Guest Relations Assistant Manager to join our team.

This role will be responsible for ensuring the professional and effective running of the day-to-day Club Rooms and Lounge operations in accordance with all Sheraton Service Standards and Marriott International Hotels and Resorts Policies and Procedures.

The successful candidate will have at least 2 years of experience in a FO supervisory level and possess superior analytical skills, with the ability to plan and prioritize in order to achieve deadlines.

The ideal candidate will also have the awareness of maximizing returns to all stakeholders, be adaptable to different cultures and settings, and enjoy working in a team environment.

We offer a competitive salary package, including benefits such as health insurance, retirement savings, and paid time off.

As a member of our team, you will have the opportunity to work with a diverse group of colleagues, develop your skills and knowledge, and contribute to the success of our hotel.

Responsibilities include:

  1. Managing the day-to-day operations of the Club Lounge, including guest communications, services provided, and inventory management.
  2. Ensuring that services provided are in harmony with our Sheraton core values (warm, connecting, and community).
  3. Monitoring club rooms and suites inventory and ensuring maximum availability on a daily basis to maximize room revenue.
  4. Managing and operating business facilities and club lounge meeting rooms.
  5. Preparing a daily P&L summary for Sheraton Club performance.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.



  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    Club and Guest Relations Assistant ManagerDirect message the job poster from Sheraton Grand Hotel, DubaiPOSITION PURPOSETo ensure the professional and effective running of the day-to-day Club Rooms and Lounge operations in accordance to all Sheraton Service Standards and in line with Marriott International Hotels and Resorts Policies and...


  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    Key ResponsibilitiesAs a Club and Guest Relations Assistant Manager at Sheraton Grand Hotel, Dubai, your main duties will include:Ensuring the smooth operation of the Club Rooms and LoungeManaging the club lounge meeting room and business facilitiesProviding exceptional guest service and ensuring high levels of satisfactionMonitoring club rooms and suites...


  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    POSITION PURPOSETo ensure the professional and effective running of the day-to-day Club Rooms and Lounge operations in accordance with all Sheraton Service Standards and in line with Marriott International Hotels and Resorts Policies and Procedures.Responsible for short and long term planning for the Club operation and assuring a continuous update with...


  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    POSITION PURPOSETo ensure the professional and effective running of the day-to-day Club Rooms and Lounge operations in accordance to all Sheraton Service Standards and in line with Marriott International Hotels and Resorts Policies and Procedures.Responsible for short and long term planning for the Club operation and assuring a continuous update with...

  • club floor manager

    7 days ago


    Dubai, Dubai, United Arab Emirates The Team Builders Full time

    We are seeking a dynamic and experienced Club Manager / Floor Manager to lead operations at an exclusive nightlife venue in Dubai. The ideal candidate will have a strong background in luxury party venues VIP guest management and highenergy nightlife operations. Key Responsibilities: Oversee daily club operations ensuring seamless service and guest...

  • club floor manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates The Team Builders Full time

    We are seeking a dynamic andexperienced Club Manager / Floor Manager to leadoperations at an exclusive nightlife venue in Dubai. The idealcandidate will have a strong background in luxuryparty venues VIP guest management and highenergy nightlifeoperations. KeyResponsibilities:Oversee daily club operations ensuring seamless service and guestsatisfactionManage...


  • Dubai, Dubai, United Arab Emirates Combuzz HR Solutions Full time

    Job DescriptionWe are seeking a highly skilled Luxury Club Team Lead to join our team at Combuzz HR Solutions.About the Role:Assist the Pool Club Manager in overseeing daily operations, ensuring seamless delivery of exceptional service standards.Supervise staff and enforce adherence to service standards, guaranteeing consistency across all aspects of the...


  • Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    **Job Overview**We are seeking an exceptional Senior Captain to join our team at the Atlantis Resort. As a key member of our beach club leadership, you will play a vital role in ensuring that our guests receive the highest levels of service and courtesy.The successful candidate will have a proven track record of working within a fast-paced environment,...

  • Guest Relations Agent

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Accor Hotels Full time

    Company DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differencesYes, we lead the way. But we want to go further, with audacity, with...

  • Guest Relations Agent

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    Direct message the job poster from Sheraton Grand Hotel, DubaiHuman Resources Operations Manager at Sheraton Grand Hotel, DubaiHUMAN RESOURCES VISIONWe will strive to create and maintain a community of winning talent which feels valued and lives the connection to the brand in whatever we do. We will provide the freedom and support where individuals can...


  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    Job SummaryThe Sheraton Grand Hotel, Dubai is seeking an experienced Club and Guest Relations Assistant Manager to join our team.This role will be responsible for ensuring the professional and effective running of the day-to-day Club Rooms and Lounge operations, in accordance with all Sheraton Service Standards and Marriott International Hotels and Resorts...


  • Dubai, Dubai, United Arab Emirates Accor Hotels Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

    Join to apply for the Guest Relations Agent role at Sofitel Dubai The Obelisk.Company DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Join to apply for the Guest Relations Agent role at Sofitel Dubai Downtown.Company DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our...


  • Dubai, Dubai, United Arab Emirates Sheraton Grand Hotel, Dubai Full time

    Job Description:The Club and Guest Relations Assistant Manager plays a vital role in ensuring the exceptional experience of our discerning guests at Sheraton Grand Hotel, Dubai. This dynamic professional is responsible for overseeing the day-to-day operations of the Club Rooms and Lounge, guaranteeing seamless interactions and personalized services that...


  • Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

    Job SummaryThe Atlantis Resort is seeking a skilled Assistant Pool Manager to join our team. This role is responsible for overseeing the day-to-day operations of our beach club, including managing staff, coordinating events, and maintaining high standards of quality and safety.Key Responsibilities:Train and develop team members to ensure they have the skills...


  • Dubai, Dubai, United Arab Emirates THE ARTS CLUB Full time

    Become a part of The Arts Club Dubai's dynamic team, where creativity and innovation meet exceptional service. As a Club Experience Director, you will be responsible for designing and delivering unique experiences that exceed member expectations, while maintaining and elevating the arrival and departure moments for all members.You will be a key player in...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Company DescriptionWe are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.Yes, we lead the way. But we want to go further, with audacity, with...

  • Guest Relations Agent

    16 hours ago


    Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Company DescriptionWe are far more than a worldwide leader. We are more than women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.Yes, we lead the way. But we want to go further, with audacity, with imagination,...