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Technical Account Specialist

7 days ago

Dubai, Dubai, United Arab Emirates Amazon Full time

We are committed to providing exceptional customer experiences at Amazon. As a Technical Account Specialist, you will play a critical role in helping our customers achieve the greatest value from AWS services.

The ideal candidate will have experience with operational parameters and troubleshooting for cloud-based systems and be able to develop trusting relationships with customers, understanding their business needs and technical challenges.

You will work closely with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers to ensure that our customers receive the best possible support.

BASIC QUALIFICATIONS:

  • 3+ years of technical engineering experience
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment