F&B Supervisor

3 weeks ago


Dubai, Dubai, United Arab Emirates ibis group Full time
Key Responsibilities
  • Employee Benefit Card: Offer discounted rates in Accor worldwide
  • Learning Programs: Participate in our Academies to develop your skills
  • Talent Development: Grow within your property and across the world
  • Corporate Social Responsibility: Make a difference through our activities
  • Outlet Ambassador: Be proficient in the History of the Specialty Outlets and act as an ambassador
  • Station Supervision: Ensure standards are maintained at all times
  • Team Coaching: Coach, train and develop the F&B service team
  • Preparation and Presentation: Ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups
  • Guest Feedback: Collect feedback from guests and report it back to the Management
  • Teamwork: Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers
  • Colleague Appearance: Ensure the proper appearance and grooming of assigned Colleagues
  • Guest Relationship: Maintain a professional and friendly relationship with the Outlet patrons
  • Outlet Knowledge: Be well versed and knowledgeable in the Outlet's menu, promotional activities and other relevant issues
  • Revenue Budget: Contribute to meet and maximize the monthly revenue budget for the respective outlet
  • Health and Safety: Operate in a safe and environmentally friendly way to protect guests' and colleagues' health and safety, as well as protect and conserve the environment
  • Issue Reporting: Report any issue within the outlets to Housekeeping, Engineering or Security depending on its nature
  • Wine Handling: Handle wine that is rejected or corked and hand-over the same to the Restaurant Manager
  • Guest Handling: Handle a loud, intoxicated or abusive guest
  • Colleague Support: Assist a guest or colleague that is feeling unwell
Requirements
  • Knowledge: Be well versed and knowledgeable in the Outlet's menu, promotional activities and other relevant issues
  • Skills: Possess excellent communication and interpersonal skills
  • Experience: Have previous experience in a similar role


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