IT Supervisor

3 days ago


Dubai, Dubai, United Arab Emirates Accor Full time

Job Summary

We are seeking a highly skilled IT Supervisor to join our team at Accor. The successful candidate will be responsible for assisting the IT Manager in the operation of all computer hardware and software installation and maintenance.

Key Responsibilities

  • Assist the IT Manager in the operation of all computer hardware and software installation and maintenance.
  • Serve as secondary contact for all servicing of computer PC hardware and/or software.
  • Responsible for managing technology/asset life-cycle.
  • Accountable for disaster recovery and business continuity as it relates to technology.
  • Foresees, identifies, and resolves system(s) performance problems.
  • Ensures technology assets are secure and well-maintained in accordance with Rixos policies and standards.
  • Installs, monitors, and maintains telecommunications equipment including cabling and providing technical guidance as needed.
  • Performs adds/moves/changes/deletions.
  • Supports end-use company-provided mobile phone issues.
  • Troubleshoots high-speed Internet access problems.
  • Escalates problems as appropriate through IT Manager.

Requirements

  • Diploma in Computer Engineering, MCNA, and CCNA.
  • 4-5 years of similar experience in 4-5 star Hotel.

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