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Customer Service Excellence Lead

3 weeks ago

Dubai, Dubai, United Arab Emirates Al Tayer Group Full time

As part of Al Tayer Group's retail division, Al Tayer Insignia, we continue to push the boundaries of luxury retail in the Middle East, offering an extensive range of premium brands across various categories. By expanding our presence in the lifestyle retail sector, we're proud to partner with renowned brands in beauty, home, fashion, and hospitality.

Key Accountabilities

The ideal candidate for the Waiter role will be responsible for:

  • Attending to customer needs with precision and care, fostering long-term relationships.
  • Processing orders accurately and efficiently, upholding the highest standards of quality.
  • Staying knowledgeable about menu offerings to provide expert recommendations.
  • Upgrading the overall dining experience through attentive service and meticulous attention to detail.
  • Meeting and exceeding sales targets while maintaining excellent customer satisfaction levels.

Qualifications