Current jobs related to Customer Service Executive Lead - Dubai, Dubai - Ontime Group

  • Customer Acquisition Representative

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Genius Customer Care Center LLC Full time

    Job SummaryWe are a leading organization in the customer care sector, and we are looking for a skilled Customer Acquisition Representative to join our team.Job DescriptionAs a Customer Acquisition Representative, you will be responsible for promoting our products and services to prospective customers. You will establish and maintain relationships with...

  • Customer Success Manager

    6 days ago

    Dubai, Dubai, United Arab Emirates IMPETUS EXECUTIVE Full time

    We are looking for a motivated and customer-focused individual to join our Client's team as a Customer Success Manager. In this role, you will be the primary point of contact for the clients, ensuring they receive the support and guidance needed to maximize the value of the company. You will work closely with local and regional resources to deliver an...

  • Customer Service Manager Lead

    2 weeks ago

    Dubai, Dubai, United Arab Emirates InZone Full time

    We are seeking a seasoned professional to lead our customer service team and drive exceptional customer experiences. As the ideal candidate, you must have a strong background in the service industry or business consulting, with proven team management experience, a strategic mindset, and a passion for operational excellence.This role is pivotal in driving...

  • Customer Service Team Lead

    3 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    The role of the Customer Service Team Lead is to oversee and direct the daily activities of the customer service operation. This includes managing, training, and guiding team leads and executives to execute their tasks effectively. Ensuring resources are utilized efficiently is a key responsibility.Key responsibilities include ensuring call quality, shifts,...

  • Customer Service Lead

    1 week ago

    Dubai, Dubai, United Arab Emirates Lifecare Hospital Full time

    Career Opportunity:We are looking for a highly skilled Customer Service Lead to join our team at Lifecare Hospital. As a leader in customer service, you will be responsible for driving excellence in guest satisfaction and ensuring that every interaction with our hospital meets the highest standards.Key Accountabilities:Develop and implement strategies to...

  • Customer Service Lead

    7 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Customer Service Lead to join our front office team. The successful candidate will be responsible for overseeing the front desk operations, including training, cross-training, and retraining of front office personnel. They will also participate in the selection process, schedule staff,...

  • Customer Service Lead Role

    7 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Service Excellence ProfessionalWe are seeking an experienced and skilled Senior Waitress to lead our service team.The ideal candidate will have a strong passion for delivering exceptional customer service and a proven ability to work in a fast-paced environment.Main DutiesDeliver exceptional customer service to all guests.Lead by example and provide guidance...

  • Customer Service Lead

    6 days ago

    Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Salary: Competitive salary and benefits package.Job Description:We are seeking a proactive and experienced professional to manage our team and deliver exceptional service. As a Customer Service Manager, you will be responsible for leading commercial and technical support to ensure high customer satisfaction, managing customer inquiries across multiple...

  • Customer Service Executive

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Thrifty Car Rental UAE Full time

    About the CompanyThrifty is the leading brand in the UAE's Car Rental and Leasing sector. As the largest fleet operator in the country supported by a distribution network of more than 50 locations, we are looking to hire Customer Service Executive to manage these locations.About the RoleAs a Customer Service Executive, you will be the first point of contact...

  • Customer Service Executive

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Thrifty Car Rental UAE Full time

    About the Company Thrifty is the leading brand in the UAE's Car Rental and Leasing sector. As the largest fleet operator in the country supported by a distribution network of more than 50 locations, we are looking to hire Customer Service Executive to manage these locations. About the Role As a Customer Service Executive, you will be the first point of...

Customer Service Executive Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates Ontime Group Full time
Customer Service Executive Lead

We are looking for a highly skilled and experienced Customer Service Executive Lead to join our team at the Ontime Group. This individual will be responsible for leading a team of customer service executives in delivering exceptional customer experiences and achieving their performance targets.

KEY RESPONSIBILITIES:

  • Lead a team of customer service executives in delivering exceptional customer experiences.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and analyze data to identify trends and areas for improvement.
  • Provide coaching and training to team members to enhance their skills and knowledge.
  • Collaborate with other departments to ensure seamless communication and coordination.

ESSENTIAL QUALIFICATIONS:

  • 3-5 years' experience in a customer service leadership role.
  • Proven track record of improving customer satisfaction and loyalty.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Degree in Business Administration or related field.