Customer Experience Expert

6 days ago


Dubai, Dubai, United Arab Emirates Jazirah Aviation Club Full time

Overview:

At Jazirah Aviation Club, we take pride in delivering exceptional customer service that sets us apart from the competition. We are now seeking a highly skilled Customer Service Representative to join our team and contribute to our success.

Job Summary:

The successful candidate will be responsible for responding to customer inquiries, resolving issues, and providing accurate information about our products and services. Additionally, they will be responsible for booking introductory flights and maintaining a positive and supportive team environment.

Responsibilities:

The key responsibilities of this role include:

  • Responding to customer inquiries via phone, email, chat, or social media in a timely and professional manner.
  • Booking introductory flights.
  • Resolving customer complaints and issues effectively.
  • Providing accurate and up-to-date information about products and services.
  • Maintaining a positive and supportive team environment.


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