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Guest Services Supervisor
3 weeks ago
The Opportunity:
We are seeking a highly motivated and experienced Club and Guest Relations Assistant Manager to join our team at Sheraton Grand Hotel, Dubai.
This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and contributing to the success of a luxury hotel.
- Key Responsibilities:
- To oversee the day-to-day operations of the Club Lounge, ensuring seamless interactions between guests and staff.
- To develop and implement strategies to enhance guest satisfaction and loyalty.
- To maintain open communication channels with the front office, housekeeping, and other departments to ensure efficient operations.
Requirements:
- Leadership Skills: Ability to lead and motivate a team of guest services associates.
- Communication Skills: Excellent written and verbal communication skills to interact with guests and staff.
- Problem-Solving Skills: Ability to think critically and resolve issues promptly.
- Time Management Skills: Ability to prioritize tasks and manage time effectively.
