Card Fraud Investigation Expert

4 days ago


Dubai, Dubai, United Arab Emirates XAD Technologies Full time
About XAD Technologies

XAD Technologies is a leading provider of innovative solutions for the financial industry.

Job Description

The Role:

As a Card Fraud Specialist, you will play a critical role in safeguarding our company's assets and reputation by investigating and resolving card fraudulent activities. You will work closely with our Compliance & Risk management team to investigate any matters that are internally identified from our card fraud management systems' proactive assessments or through external events.

  • Monitor alerts, transactions, and customer accounts for signs of card fraudulent activity using our fraud detection tools and systems.
  • Investigate suspicious activities to confirm card fraud, including engagement with our operations team requesting to contact customers for verification and analyzing transaction patterns (card and non-card related).
  • Prepare detailed reports on fraud cases, including findings and outcomes, and make recommendations to prevent future fraud.


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