Financial Services Investigator
4 days ago
We are looking for a Financial Services Investigator to join our team at XAD Technologies LTD. In this role, you will play a crucial part in safeguarding our company's assets and reputation by investigating and resolving card fraudulent activities.
Main Duties- Monitor alerts, transactions, and customer accounts for signs of card fraudulent activity using our fraud detection tools and systems.
- Investigate suspicious activities to confirm card fraud, including engagement with our operations team requesting to contact customers for verification and analyzing transaction patterns (card and non-card related).
- Prepare detailed reports on fraud cases, including findings and outcomes, and make recommendations to prevent future fraud.
You will carry out thorough investigations into matters identified from our card fraud management systems, proactive assessments, or through external events. Your reports should include detailed findings and outcomes, along with recommendations to prevent future fraud.
Qualifications and Experience- 3+ years proven experience as a Fraud Specialist specializing in Card Fraud.
- Experience or knowledge of using card fraud or broader fraud related systems.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Excellent communication and interpersonal skills.
- Proficient in using card fraud or other fraud management related systems.
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