Customer Connection Training Lead

1 week ago


Dubai, Dubai, United Arab Emirates Amazon Dubai Full time
Job Summary

We are seeking a highly skilled Training Specialist to join our team at Amazon Dubai. As a key member of our Learning and Development team, you will be responsible for designing and delivering training programs that drive cultural change and transparency.

Key Responsibilities
  • Develop and implement high-priority training projects that align with our business objectives.
  • Research and create engaging training experiences for diverse audiences, often exceeding 100 people.
  • Analyze audience needs and tailor training experiences to meet their requirements.
  • Support fellow training specialists as a producer, providing troubleshooting, chat moderation, and attendance tracking.
  • Curate and edit multimedia assets, including customer contacts, social media, and video content.
  • Utilize internal tools to create and maintain dashboards representing key customer issues and defects.
  • Collaborate with our Learning and Development team to continuously improve training curricula.
  • Analyze participant feedback to inform training curriculum enhancements.
  • Optimize program, process, and procedure efficiency.
About Us

Amazon Dubai is a leading online platform connecting employers with skilled job seekers. Our mission is to facilitate the search for job opportunities and top talent. With a strong presence in the UAE, we have emerged as the premier job portal, attracting thousands of job seekers daily.



  • Dubai, Dubai, United Arab Emirates Amazon Dubai Full time

    **Job Summary**We are seeking a highly skilled Training Specialist, Customer Connection to join our team at Amazon Dubai. As a key member of our Learning and Development team, you will be responsible for designing and delivering training programs that drive cultural change and transparency.**Key Responsibilities:**Develop and implement high-priority training...


  • Dubai, Dubai, United Arab Emirates Pupilar Full time

    Comprehensive Sales Training Program Overview: Join our dynamic team at Pupilar for an immersive training experience designed to equip you with essential sales skills. Program Duration: 2 Months of Practical Training Environment: In-person training sessions Location: Dubai, United Arab Emirates Schedule: 10 AM to 4 PM (6 hours daily) What You Will Gain:...


  • Dubai, Dubai, United Arab Emirates Dubai Customs Full time

    Job DescriptionJob Title: Training Center Manager - Dubai CustomsJob Summary:We are seeking a highly skilled and experienced Training Center Manager to lead our Training and Development Department at Dubai Customs. The successful candidate will be responsible for establishing and implementing training programs that align with our organization's goals and...


  • Dubai, Dubai, United Arab Emirates Airgain, Inc. Full time

    About UsAirgain, Inc. is a leading provider of wireless connectivity solutions, offering a range of embedded components, external antennas, and integrated systems worldwide. We specialize in streamlining wireless connectivity across devices and markets, focusing on solving complex connectivity challenges, expediting time to market, and optimizing wireless...

  • Training Consultant

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Property Finder Full time

    Responsibilities:Facilitating exceptional training sessions while fostering strong connections with clients.Documenting requests and activities within the Salesforce CRM system upon receiving training inquiries.Meeting individual and team objectives as established by the organization.Providing assistance to the sales and customer support teams as...

  • Training Facilitator

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Property Finder Full time

    Responsibilities:Conducting impactful training sessions while fostering strong connections with clients.Documenting requests and activities within the Salesforce CRM system upon receiving training inquiries.Meeting individual and team objectives as established by the organization.Assisting the sales and customer support teams as required.Assessing client...


  • Dubai, Dubai, United Arab Emirates Arabyads Full time

    Job Description:As ArabyAds continues to expand its business across various sectors and geographies, we are seeking an exceptional leader to help drive growth in our Connected TV (CTV) offering.The Director of Sales, CTV Paid Media will play a pivotal role in leading a team responsible for planning, negotiating, buying, and optimizing our CTV paid media...


  • Dubai, Dubai, United Arab Emirates TASC outsourcing Dubai Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Care Executive to join our team at TASC outsourcing Dubai.Key Responsibilities:Team Management: Lead and manage a team of customer support representatives, providing guidance and support to ensure excellent customer service.Process Oversight: Oversee the customer service process,...


  • Dubai, Dubai, United Arab Emirates Foreground LLC Full time

    **Job Summary**Foreground LLC is seeking a highly skilled Call Center Manager to oversee the daily operations of our call center and lead a team of customer service representatives. As a key member of our team, you will be responsible for ensuring the efficient delivery of exceptional customer service and driving business growth through strategic planning...

  • HR Training Lead

    4 weeks ago


    Dubai, Dubai, United Arab Emirates Hyatt Place Full time

    Position OverviewThe Lead Host for HR Training is responsible for overseeing and executing training initiatives within the hospitality sector. This role requires hands-on management of training sessions while ensuring that all participants are engaged and informed. The Lead Host will ensure that training is delivered effectively, aligning with Hyatt Place's...


  • Dubai, Dubai, United Arab Emirates Amazon Dubai Full time

    Job SummaryWe are seeking a highly skilled Training Specialist to join our team at Amazon Dubai. As a key member of our Learning and Development team, you will be responsible for designing and delivering training programs that drive cultural change and transparency.Key ResponsibilitiesDevelop and implement high-priority training projects that align with our...


  • Dubai, Dubai, United Arab Emirates H-E-B Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Representative to join our team at H-E-B. As a Sales Representative, you will be responsible for selling products through various sales and hospitality events to educate and inform customers about product features, driving customer engagement and sales.Key ResponsibilitiesCustomer...


  • Dubai, Dubai, United Arab Emirates Kitopi Full time

    Position OverviewAs a Quality and Training Manager, you will play a pivotal role in fostering a culture of excellence and care within our teams. Your expertise will guide the development and implementation of training programs that enhance performance and service quality.Key ResponsibilitiesEmpower Teams: Cultivate and mentor teams to ensure exceptional...


  • Dubai, Dubai, United Arab Emirates Kitopi Full time

    Position OverviewEmpower and Inspire: Cultivate, educate, and mentor teams to guarantee uniform quality and service standards, fostering a culture of care and excellence.Create Tailored Programs: Develop initiatives aimed at enhancing performance, quality, complaint resolution, and retention through advanced training methodologies.Leadership Development:...


  • Dubai, Dubai, United Arab Emirates Asterix Communications Full time

    Job OverviewAsterix Communications is seeking a highly skilled Regional Training Manager to lead our training initiatives in Asia. As a key member of our team, you will be responsible for developing and implementing training programs that meet the needs of our internal and external customers.Key ResponsibilitiesStrategic Planning: Develop and implement...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Essential Qualifications:Minimum of 2 years of experience in IT support within the electronic trading sector, specifically in Equities.At least 2 years of expertise in FIX protocol, client connectivity, and onboarding processes.Strong interpersonal and communication abilities, with a focus on exceptional customer service.Proficient in utilizing standard UNIX...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    Position OverviewWe are seeking a dedicated Training and Transition Manager to join our team at Insight Global. This role is essential in overseeing the training processes and ensuring a smooth transition for our staff.Key ResponsibilitiesSupervise and support the training team to maintain high standards of service.Welcome new employees and facilitate their...


  • Dubai, Dubai, United Arab Emirates TALABAT Full time

    Job DescriptionWe are seeking a highly skilled Training Projects Specialist to join our team at TALABAT. As a key member of our organization, you will play a crucial role in developing and delivering high-quality training programs that meet the diverse needs of our markets.Key Responsibilities:Training Program Development: Collaborate with subject matter...


  • Dubai, Dubai, United Arab Emirates Kitopi Full time

    About the RoleWe are seeking a highly skilled Quality and Training Manager to join our team at Kitopi. As a key member of our organization, you will be responsible for developing and implementing training programs to enhance the skills of our contact center teams.Key ResponsibilitiesDevelop and Implement Training Programs: Design and deliver training...


  • Dubai, Dubai, United Arab Emirates Dubai Customs Full time

    Job DescriptionJob Title: Training Center DirectorJob Summary:We are seeking a highly skilled and experienced Training Center Director to lead our Training and Development Department at Dubai Customs. The successful candidate will be responsible for establishing and implementing training programs that align with our organization's goals and objectives.Key...