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Patient Experience Coordinator
2 weeks ago
We are seeking a skilled Female Client Care Manager with a Healthcare background to join our team at the Dubai Herbal & Treatment Centre.
This role involves handling customer service desk duties, responding to customer inquiries, and ensuring timely and accurate resolutions to customer complaints.
Key responsibilities include:
- Providing exceptional patient care and services
- Handling customer complaints and resolving issues promptly
- Maintaining knowledge of the company's brands, systems, and processes
- Preparing documentation and reports on customer correspondence
- Supporting the smooth operation of the DHTC
The ideal candidate will possess excellent communication skills, be knowledgeable about the healthcare industry, and have a strong passion for delivering exceptional customer service.
