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Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time
Job Summary

Marriott International, Inc is seeking an experienced Operations Manager to join our team as a Guest Arrival Expert. This role will be responsible for managing and directing all manufacturing functions in accordance with customer requirements and company policies.

Key Responsibilities
  • Manufacturing Function Management: Oversee and direct all manufacturing functions to ensure efficient and effective production processes.
  • Customer Requirements: Ensure that all manufacturing functions meet customer requirements and expectations.
  • Company Policies: Implement and enforce company policies and procedures to ensure compliance and quality.
  • Production Coordination: Coordinate and communicate production schedules and plans to ensure timely and efficient production.
  • Performance Management: Establish goals, performance targets, and performance standards for production teams and individuals.
  • Accountability and Discipline: Ensure accountability and discipline within the production department, motivating supervisors and employees to achieve peak productivity.
  • Cross-Functional Meetings: Chair daily cross-functional meetings between production teams and other departments to ensure effective communication and collaboration.
  • Meetings and Reviews: Attend weekly meetings, including metal purchasing review, staff, operations, key metrics, program launch, and other meetings requiring production input.
  • Production Analysis: Develop and analyze production and plant performance metrics to identify areas for improvement.
  • Customer Interaction: Interact with customers to understand their needs and expectations and ensure that manufacturing functions meet those needs.
  • HR Collaboration: Work with HR on manning issues and other HR-related matters.
  • Leadership and Development: Provide direction, development, and leadership to Shift Superintendents and production teams.
  • Performance Reviews: Conduct performance reviews on direct reports to ensure they are meeting performance standards.
  • Safety and Environmental Compliance: Promote, monitor, and ensure a safe work environment and compliance with all safety and environmental policies and procedures.
  • Special Projects: Participate in special projects as needed or assigned by management.
  • Facility Maintenance: Maintain a clean, organized, and safe work environment.
  • Continuous Improvement: Drive a continuous improvement culture throughout the organization, eliminating waste and reducing costs through advanced use of LEAN tools and OEE, FPY, MUI, 5S, TPM/AM, Standard Work, and other methodologies.
  • Supervisory Responsibility: Supervise Shift Superintendents and other supervisory personnel, with overall indirect responsibility for several hundred direct operators and indirect support staff.
  • Work Environment: This job operates in a professional office environment with a heavy and continuous level of work on the manufacturing floor, where exposure to seasonally hot and humid conditions, dust, noise, and other elements will be present.
  • Physical Demands: Sitting/computer work 70%, walking, bending, and climbing 20%, fine manipulation skills 10%.
Requirements
  • Bachelor's Degree: Bachelor's degree in engineering, management, or a related field preferred or equivalent years of experience.
  • Heavy Manufacturing Background: Strong heavy manufacturing background, preferably in the automotive industry.
  • Excellent Communication Skills: Excellent communication skills, including writing, speaking, listening, and observing.
  • Goal-Oriented: Ability to understand goals and objectives and convert them into action plans, tasks, initiatives, and activities that ensure success.
  • Initiative and Teamwork: Ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment.
  • Supervisory Experience: Strong demonstrated supervisory experience with a track record of cultural change and building front-line supervisory teams.
  • Analytical Skills: Strong analytical skills, ability to gather, interpret, and analyze information, provide clear and concise reports.
  • PC-Based Computing: PC-based computing experience, including word processing (Word), spreadsheet (Excel), and presentation (PowerPoint) software.
  • No Travel Requirements: No travel requirements.