Deposit Operations Manager
2 weeks ago
Deposit Operations Manager Job Summary
This position is responsible for managing the daily operations of the deposit department, ensuring procedures and practices align with Credit Union expectations and regulatory requirements. The successful candidate will have a strong understanding of financial institutions and operations management.
Key Responsibilities
- Develop and implement operations systems to optimize day-to-day functions and ensure controls are in place.
- Conduct regular reviews of all applications in Operations and address any issues related to deposit operations.
- Manage daily risks associated with operations and lead the process of continuous improvement.
- Gather and analyze financial information for various reports and develop daily, weekly, and monthly reports for assessing operational efficiency.
- Manage relationships with current and future Operations vendors.
- Research new technologies and alternative methods of efficiency and oversee user testing for implementation and optimization.
- Manage cross-departmental functions and provide backup support for each area of the department.
- Lead change management and business process improvement initiatives throughout all departments.
Requirements
- Minimum 4 - 6 years of financial institution experience in operations and/or deposit servicing.
- Minimum 1 - 3 years of management experience.
- Accredited ACH Professional (AAP) certification or ability to obtain certification within the first year of employment.
- Strong communication skills to articulate to various audiences.
- Ability to handle multiple priorities and confidential information.
- Ability to function in a Consumer business office environment and utilize standard office equipment.
- Ability to lift a minimum of 25 lbs.
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