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Customer Experience Ambassador
1 week ago
We are seeking a highly skilled Customer Experience Ambassador to join our team at Palma Beach Resort & Spa.
The successful candidate will be responsible for delivering exceptional customer experiences, managing front office operations, and ensuring seamless guest stays.
Main Responsibilities:
- Deliver outstanding customer service and support
- Manage day-to-day front office operations with efficiency
- Communicate effectively with guests and colleagues alike
- Ensure high levels of guest satisfaction through prompt issue resolution
Requirements:
- Demonstrated commitment to customer service excellence
- Proven experience in hospitality or related field
- Strong communication and interpersonal skills
- Flexibility to work varied shifts and hours
- Proficiency in Microsoft Office and Opera systems