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Customer Experience Ambassador

1 week ago


Dubai, Dubai, United Arab Emirates Palma Beach Resort & Spa Full time
Role Overview

We are seeking a highly skilled Customer Experience Ambassador to join our team at Palma Beach Resort & Spa.

The successful candidate will be responsible for delivering exceptional customer experiences, managing front office operations, and ensuring seamless guest stays.

Main Responsibilities:

  • Deliver outstanding customer service and support
  • Manage day-to-day front office operations with efficiency
  • Communicate effectively with guests and colleagues alike
  • Ensure high levels of guest satisfaction through prompt issue resolution

Requirements:

  • Demonstrated commitment to customer service excellence
  • Proven experience in hospitality or related field
  • Strong communication and interpersonal skills
  • Flexibility to work varied shifts and hours
  • Proficiency in Microsoft Office and Opera systems