Customer Success Ambassador

4 days ago


Dubai, Dubai, United Arab Emirates Nomod, Inc. Full time

Nomod, Inc. is seeking a Customer Success Ambassador to join our team. As a Customer Success Ambassador, you will play a crucial role in ensuring that all customers have an exceptional experience with Nomod, Inc.

About the Job

In this role, you will be responsible for working closely with our agile, globally distributed team to harness constructive feedback and ensure that everyone has an exceptional experience with Nomod, Inc.

You will also develop leads, identify potential merchants, and onboard them onto our platform. Additionally, you will generate creative ideas to grow our merchant base and payments volume.

Responsibilities
  1. Develop leads, identify potential merchants, and onboard them onto our platform.
  2. Generate creative ideas to grow our merchant base and payments volume.
  3. Work with our agile, globally distributed team to harness constructive feedback.
  4. Ensure that everyone has an exceptional experience with Nomod, Inc.
Requirements

To succeed in this role, you should have:

  • Educated to at least degree level or equivalent.
  • Previous experience in merchant acquisition, banking, or fintech is a plus.
  • Field sales experience.
  • Knowledge of Dubai, Abu Dhabi, or Northern Emirates really well.
  • A UAE driving license.
  • The ability to quickly build rapport and see things from the perspective of our users.
  • OCD about making and keeping users happy.
  • Lots of energy, be proactive, think fast, and revel in solving problems.
  • Enjoy building relationships with people, and have excellent interpersonal skills and emotional intelligence.
  • Chrome, Gmail, Google Docs, and similar web tools are second nature.
  • Be creative, innovative, and data-driven.
  • Deliver no matter what it takes.
  • The ability to thrive in a fully remote, distributed organization.


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