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Rental Agent

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates AL TAYER GROUP LLC Full time
Job Description

As a Rental Agent at AL TAYER GROUP LLC, you will play a crucial role in ensuring the smooth operation of our car rental services. Your primary responsibility will be to receive and respond to customer inquiries, take bookings, and provide detailed information on vehicle availability and rental charges.

Key Responsibilities:
  • Customer Service: Ensure that all customer interactions are handled in a professional and courteous manner, adhering to our company's operational guidelines.
  • Booking and Delivery: Verify customer credentials and drivers' licenses, prepare rental agreements, and arrange for the delivery of vehicles in pristine condition.
  • Vehicle Inspection: Conduct thorough checks on returned vehicles to ensure they are in good condition, and process payments accordingly.
  • Payment and Documentation: Collect payments from customers on a timely basis and obtain necessary approvals and documentation.
  • Overdue Agreements: Regularly review and address any overdue agreements to prevent delays.
  • Financial Management: Collect payments due from clients on a monthly basis, ensuring accurate and timely financial reporting.
  • Quality Control: Physically inspect vehicles before delivery to ensure they meet our high standards of hygiene and quality.
  • Dispute Resolution: Liaise with customers to resolve any disputed payments or traffic fines in a timely and professional manner.