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Support Services Manager

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates United Al Saqer Group Full time

**Job Requirements**

We are seeking a highly skilled Administrative Assistant cum Receptionist to join our operations team in Abu Dhabi.

The successful candidate will be responsible for directing communications between colleagues and customers, verifying customer information, supporting the operations team, organizing schedules and events, entering data, bookkeeping, maintaining office equipment, and completing monthly reports.

To achieve success in this role, you must have good communication and administrative skills, be a team player, and be proficient at using computers.

**Key Job Responsibilities:**

  • Directing communications between colleagues and customers
  • Verifying customer information
  • Supporting the operations team
  • Organizing schedules and events
  • Entering data
  • Bookkeeping
  • Maintaining office equipment
  • Completing monthly reports

**Skills and Qualifications:**

  • Education: Minimum of High School Diploma or equivalent
  • Communication Skills: Excellent oral communication skills to effectively communicate customers' interests, needs, and requests to management and sales personnel; as well as written communication skills for email and documentation.
  • Language Skills: Ability to read and comprehend instructions and information in English and Arabic
  • Computer Skills: Basic knowledge of computer programs (e.g., CRM software, MS Office) and telephone systems.
  • Time Management: Must be punctual, with the ability to manage assigned tasks within a time schedule; as well as provide customer support in a timely manner.
  • Analytical Skills: A significant part of your job involves gathering and analyzing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.