Customer Experience Advocate

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Support Revolution Full time

We're looking for a Customer Experience Advocate to join our team at Support Revolution.

About the Role:

This role is responsible for ensuring customer satisfaction and retention within our Service team, focusing on nurturing and growing existing customer relationships.

Main Responsibilities:
  1. Nurture and grow existing customer relationships through regular communication and issue resolution.
  2. Ensure customer satisfaction and retention within our Service team.
  3. Collaborate with internal teams to ensure a seamless customer experience.
  4. Contribute to the development and maintenance of technical documentation, knowledge bases, and FAQs.


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