Support Services Representative

3 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Webhelp Full time

Job Description

The Support Services Representative is a key member of our customer service team, responsible for providing exceptional support to our clients through various communication channels. This role requires a high level of professionalism, excellent communication skills, and a passion for delivering outstanding customer experiences.

Key Responsibilities

  • Respond to client inquiries in a timely and professional manner, ensuring that all issues are resolved efficiently.
  • Work closely with internal teams to resolve complex client issues and provide innovative solutions.
  • Develop and maintain in-depth knowledge of our products and services to effectively communicate their benefits to clients.
  • Continuously monitor and evaluate the quality of our customer service, identifying areas for improvement and implementing changes as needed.

Requirements

  • A proven track record of delivering exceptional customer service in a fast-paced environment.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team.
  • A strong understanding of customer needs and expectations, with the ability to tailor your approach to meet their individual requirements.
  • A passion for continuously learning and improving your skills and knowledge to stay up-to-date with industry developments.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates ROYAL SWISS AUTO SERVICES L.L.C Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Royal Swiss Auto Services L.L.C. As a key member of our Helpdesk, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.Key Responsibilities:Provide timely and effective resolutions to customer inquiries and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Unique Homes Properties Full time

    Job Title: Customer Service RepresentativeJob Location: Abu Dhabi, UAEJob Details:Respond to Inquiries: Answer calls and respond to customer inquiries both over the phone and by email.Resolve Complaints: Manage and resolve customer complaints in a timely and professional manner.Provide Product Information: Provide customers with product and service...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Iconic IT Consulting Services Full time

    We are hiring a skilled Sales and Technical Representative to join our team at Iconic IT Consulting Services. As a representative, you will be responsible for selling and promoting our IBM Automation & Integration solutions to clients, while also providing technical support and guidance throughout the sales process.The successful candidate will have a strong...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates AL RIYADH MEDICAL CENTRE LLC Full time

    Customer Service Representative, Receptionist Customer Service Representative / Receptionist Job Type: Full-Time Department: Front Office / Customer Service Reports To: Clinic Supervisor / Clinic Manager Job Summary: We are seeking a friendly and professional Customer Service Representative / Receptionist to join our team in Abu Dhabi. The...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full time

    Abroad Work Delivery Service:We are offering a unique opportunity for a Delivery Service Representative to join our team in Abu Dhabi. As a Delivery Service Representative, you will be responsible for delivering packages and documents to various locations in Abu Dhabi.Main Duties:Drive to designated locationsCollect and deliver packagesEnsure packages are...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates AMS International UAE Full time

    AMS International UAE is seeking a skilled Customer Service Representative to join their team.About the JobThis entry-level position involves providing excellent customer service through phone and email support.The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and possess a friendly demeanor.Key...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Averda Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our Global CX Centre. As a key member of our team, you will be responsible for managing customer communication and providing exceptional service to every interaction.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Full time

    Table Service Representative Job DescriptionWe are seeking a Table Service Representative to join our team at Anantara. As a key member of our service staff, you will be responsible for ensuring that our guests receive exceptional service throughout their dining experience.The successful candidate will have excellent communication skills, be able to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates NMC Healthcare LTD Full time

    About Our TeamWe're a dynamic and patient-centered team at NMC Healthcare LTD, dedicated to delivering exceptional care and service. As a Hospitality Service Representative, you'll play a vital role in creating memorable experiences for our patients.Your Key Responsibilities:To welcome patients and assess their needs, providing personalized support and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Jobs for Humanity Full time

    We are seeking a highly motivated andexperienced Remote Customer Service Representative to join ourteam. The ideal candidate will be responsible for managing a teamof customer support representatives and ensuring exceptionalcustomer service delivery. Additionally the Customer SupportManager will handle debt collections and overdue payments fordelinquent...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full time

    Job DescriptionAs a Client Services Representative, you'll play a crucial role in managing the Staff relationship and guiding staff on requests and services end-to-end.With a focus on high-level service standards, you'll be responsible for maintaining excellent Net Promoter Scores (NPS) and ensuring customer satisfaction.You'll work closely with the...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Al Ain University of Science & Technology Full time

    Job Description: Call Center & Customer ServiceWe are seeking a highly skilled and motivated individual to join our team as a Call Center & Customer Service representative. As a key member of our admissions unit, you will play a vital role in providing exceptional customer service to our students and stakeholders.About the Role:Provide information related to...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Hyatt Hotels Corporation Full time

    As a Customer Service Representative with Hyatt Hotels Corporation, you will be the face of our company, interacting with guests and colleagues alike to ensure a seamless and enjoyable experience.Job DescriptionYour primary responsibility will be to provide top-notch customer service, handling guest inquiries, and resolving any issues that may arise during...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Sales Representative Full time

    Job Description Work with a pleasant outlook and use appropriate communication channels to connect with existing clients. Present reports of potential prospects to the management for aiding critical business decisions. Focus on customer retention by lowering churn rate, amplifying sales through trending techniques, thereby adhering to the company's sales...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Full time

    At Etihad Airways, we're committed to delivering exceptional customer experiences across our global network.About the RoleWe're seeking a skilled Airline Customer Service Representative to join our team. As a key member of our reservations and ticketing department, you will be responsible for handling VIP bookings, enquiries, and online booking engine...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Sales Representative Full time

    Job DescriptionWork with a pleasant outlook and useappropriate communication channels to connect with existingclients.Present reports of potential prospects to the managementfor aiding critical business decisions.Focus on customer retentionby lowering churn rate, amplifying sales through trendingtechniques, thereby adhering to the company's sales...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Sales Representative Full time

    Job DescriptionWork with a pleasant outlook and useappropriate communication channels to connect with existingclients.Present reports of potential prospects to the managementfor aiding critical business decisions.Focus on customer retentionby lowering churn rate, amplifying sales through trendingtechniques, thereby adhering to the company's sales...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotel Full time

    At Rotana Hotel, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests.In this role, you will have the opportunity to work in a fast-paced environment, utilizing your excellent communication skills to ensure that...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Khidmah Full time

    About the Role:Khidmah is seeking a highly motivated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for managing customer relationships and ensuring smooth communication with clients.Key Responsibilities:Facilitate client post-sales requests and ensure successful completion within defined...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Mactan Cebu Full time

    Job Requirements:Essential Skills and Qualifications:To succeed as a Customer Service Representative at Dusit Thani Mactan Cebu, you must possess excellent communication and interpersonal skills, with the ability to work effectively under pressure. A minimum of one year of experience in a similar role is preferred, but not required.We offer a competitive...