Head of Customer Experience and Insights

About the RoleWe are seeking a Senior Manager Customer Insights to join our team at Americana Restaurants. This individual will be responsible for building and driving the Customer Insights capability within the organization, supporting growth across multiple markets.Key Responsibilities:Establish the customer insights function, develop frameworks and...

Job Purpose & Overview:Americana Restaurants is seeking a Senior Manager Customer Insights to build and drive the Customer Insights capability within the KFC organization, supporting the brand's growth across the GCC, Egypt, Morocco, Levant, and Kazakhstan. This is a individual contributor role, responsible for elevating our customer understanding by...

Americana Restaurants is seeking a Senior Manager Customer Insights to build and drive the Customer Insights capability within the KFC organization, supporting the brand's growth across the GCC, Egypt, Morocco, Levant, and Kazakhstan. This is an individual contributor role, responsible for elevating our customer understanding by leveraging research and data...

Role Purpose:As a Business Analyst at Americana Restaurants, you will be responsible for delivering data-driven insights to stakeholders. This involves ensuring the accuracy and quality of data, extracting valuable insights from large datasets, and communicating findings clearly through visualizations and reports.Key Responsibilities:Data Validation: We...

Heading the Customer Servicedepartment, including on-shore and off-shoreteams.Developing and implementing yearlystrategic plans to improve customer service operations, enhancecustomer and satisfaction, and meet businessobjectives.Recruiting, training, and managinga team of customer service representatives, team leaders,supervisors and support...

We are looking for a seasoned professional to fill the role of Head of Business Development and Sales at Client of Talentmate.The successful candidate will have a strong background in sales, marketing, and business development, with a proven track record of driving business growth through strategic planning and execution.Key Responsibilities:Develop and...

Roles and responsibilities General: This role is a blend of hands-on 'in the business' and executive level 'on the business' work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy. Project Delivery: Manage, standardize & validate the structure of business cases for product development, headcount, engineering...

We are looking for a talented Head of Sales Operations to join our team at Abroad Work in Sharjah.The successful candidate will have a strong background in sales operations, with a focus on optimizing sales processes and driving business growth.The key responsibilities of this role include:Developing and implementing sales processes, aligned with the...

About the Role:We are seeking an experienced Digital Analytics Strategist to join our team at Americana Restaurants. This role involves collecting, analyzing, and interpreting data from various digital marketing platforms to inform strategic decision-making across our Middle East markets.The successful candidate will work closely with the brand team to...

About the RoleAmericana Restaurants is seeking an experienced Call Center Insights Expert to join our team. As a Business Analyst, you will play a key role in delivering data-driven insights, process improvements, and strategic reports to various stakeholders.Responsibilities:Analyzing Call Center Data: Identify trends and insights from call center data to...

Head of Sales | Blue Rewards | Group ServicesEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare;...

Roles and responsibilitiesGeneral: This role is ablend of hands on 'in the business' andexecutive level 'on the business' work. Tosucceed you will enjoy rolling up your sleeves, leading a team andcontributing to strategyProject Delivery:Manage, standardize & validate the structure of businesscases for product development, headcount, engineering...

At DEOW INTERNATIONAL FZ – LLC, we value our customers and strive to provide them with exceptional customer service. As a Customer Experience Representative, you will play a critical role in delivering an outstanding customer experience.You will be responsible for:Responding to Customer Inquiries: You will respond to customer inquiries in a timely and...

Job OverviewWe are seeking a highly experienced professional to lead and implement customer experience strategies, service digitization initiatives, and customer service excellence programs. As a key member of our team at 1551 Technology Solutions LLC, you will be responsible for driving service excellence initiatives across multiple industries.The ideal...

We are looking for an Analytics and Insights Lead to join our team at Americana Restaurants. This key role will be responsible for collecting, analyzing, and interpreting data from various digital marketing platforms to drive informed decision-making across our Middle East markets.This person will work closely with our brand team, supporting performance...

**Al Adrh LLC Values:** Our company is built on a foundation of quality, teamwork, and customer satisfaction. As a Customer Experience Associate, you'll be instrumental in bringing these values to life by providing exceptional service and support to our guests.**Responsibilities:**Engage with customers, responding to their needs and resolving any issues...

About the RoleWe are seeking a strategic and data-savvy individual to join our KFC UAE Marketing team as an Assistant Manager, Loyalty & CRM. This role is pivotal in driving customer retention, engagement, and lifetime value through innovative CRM strategies, loyalty programs, and personalized journeys.The ideal candidate will blend analytical rigor with...

Responsibilities:Creatingstrategies with senior management.Developingpolicies that will correlate withstrategies.Implementing effective processesand standards.Managing customer service andensuring customer retention.Overseeingcompliance with regulations.Managing all ITsolutions.Reporting on operationalprogress. Key Skills Head...

Role OverviewWe are seeking a highly motivated and enthusiastic individual to join our cabin crew team as an Aviation Support Officer. The successful candidate will be responsible for ensuring the safety and comfort of passengers, while also providing excellent customer service and promoting Air Arabia's products and services.The ideal candidate will have a...

Job Summary:We are seeking a highly skilled Shop Assistant to join our team at Abroad Work. As a Shop Assistant, you will be responsible for managing client relationships from initial contact to final checkout, ensuring a positive and satisfactory experience.Key Responsibilities:Ensuring stock levels are maintained to meet client demands.Providing...