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IT Operations Service Manager

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full time
Job Requirements

We are seeking a highly motivated and experienced IT Operations Service Manager to join our team at First Abu Dhabi Bank. The successful candidate will have a strong background in APM and Monitoring technologies and excellent communication and interpersonal skills.

Key Responsibilities:

  • Develop and implement monitoring processes to enhance application performance.
  • Collaborate with internal stakeholders to align with ITIL standards and best practices.
  • Provide training and support to technical teams on monitoring tools and techniques.

Requirements:

  • At least 1 year of experience in a similar role within a large enterprise environment.
  • Strong technical skills in APM and Monitoring technologies, including AppDynamics and Splunk.
  • Familiarity with IT service management frameworks and methodologies.
  • Excellent communication and interpersonal skills to collaborate with cross-functional teams.