Customer Service Representative
2 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Specialist to join our team at Baker Hughes Middle East. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:
- Meet all company Health, Safety, and Environmental (HSE) and compliance targets and training requirements.
- Resolve customer complaints and concerns in a timely and professional manner.
- Maintain accurate records of customer interactions, including inquiries, complaints, and comments.
- Utilize product knowledge and expertise to answer customer inquiries and provide solutions.
- Perform other related duties as assigned by management.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent problem-solving and analytical skills.
- Proficiency in using customer relationship management (CRM) software.
- High school diploma or equivalent required; degree in a related field preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
About Us:
Baker Hughes Middle East is a leading provider of oilfield services and equipment. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented and dedicated individual to join our team.
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