Customer Service Representative

2 weeks ago


Dubai, Dubai, United Arab Emirates Baker Hughes Middle East Full time

Job Summary:

We are seeking a highly skilled Customer Service Specialist to join our team at Baker Hughes Middle East. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Meet all company Health, Safety, and Environmental (HSE) and compliance targets and training requirements.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Maintain accurate records of customer interactions, including inquiries, complaints, and comments.
  • Utilize product knowledge and expertise to answer customer inquiries and provide solutions.
  • Perform other related duties as assigned by management.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent problem-solving and analytical skills.
  • Proficiency in using customer relationship management (CRM) software.
  • High school diploma or equivalent required; degree in a related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Us:

Baker Hughes Middle East is a leading provider of oilfield services and equipment. We are committed to delivering exceptional service and support to our clients, and we are seeking a talented and dedicated individual to join our team.



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