Massage Therapist and Customer Service Representative
6 days ago
About Us
At Minor International, we pride ourselves on delivering world-class hospitality experiences through our diverse range of properties, from luxury hotels to trendy restaurants and stylish spas. Our goal is to create lasting memories for our guests, fostering loyalty and driving repeat business.
About the Position
We are seeking a highly skilled Spa Therapist to join our dynamic team. As a key member of our spa team, you will be responsible for delivering premium spa services, personalized to meet the unique preferences of each guest.
Main Responsibilities
- To consistently provide excellent customer service, ensuring guests feel welcome and catered to throughout their spa experience.
- To maintain up-to-date knowledge of our spa services, including various treatments and packages, to effectively communicate options to guests.
- To manage client interactions efficiently, including scheduling appointments, processing payments, and tracking client preferences.
- To foster a positive and collaborative team environment, promoting open communication and teamwork.
- To actively engage in ongoing training and professional development opportunities to refine skills and stay current with industry trends.
Required Skills and Qualifications
- Minimum 2 years of experience working as a Spa Therapist in a reputable establishment.
- Certifications in CPR and First Aid are highly recommended.
- Outstanding communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
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