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Digital Support Engineer

2 months ago

Dubai, Dubai, United Arab Emirates Siemens Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Junior Service Desk Specialist to join our Digital Service Center team at Siemens.

Key Responsibilities:

  • Manage and maintain a growing number of Siemens managed low and medium voltage products and related service contracts.
  • Ensure maximum availability of the infrastructure and resolve customer problems and requests in the shortest possible time.
  • Collaborate with cross-functional teams to deliver excellent customer service and support.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong technical knowledge of low and medium voltage products and service contracts.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.