Service Excellence Lead
5 days ago
We are seeking an experienced Service Excellence Program Manager to join our Consumer Banking Group - UAE team.
The ideal candidate will have a strong background in service standards, customer experience, and program management. They will be responsible for designing and implementing effective strategies to improve customer experience across all touch points, channels, and products.
The successful candidate will work closely with key partners to bring together data and insights related to customer experience across multiple delivery channels. They will also lead the development of programs to enhance customer experience by collecting customer feedback from various sources.
If you have a passion for delivering exceptional customer experiences and are looking for a challenging opportunity, we encourage you to apply.
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Process Excellence Lead
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Ventures Middle East (VME) Full timeWe are looking for a Process Excellence Lead to join Ventures Middle East (VME), where we strive for excellence in the production of Composite Polymeric Materials.Job Position:The Process Excellence Lead will be responsible for ensuring that VME's products meet the required quality standards and specifications.The role includes managing and maintaining...
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Service Excellence Leader
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates The Netwallet Full timeKey ResponsibilitiesLead and develop a high-performing customer service team, focusing on strategy, coaching, and performance management.Solve complex customer complaints and grievances, providing timely resolutions that meet customer expectations.Develop and implement strategies to achieve and surpass customer satisfaction metrics, aligning with business...
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Service Excellence Lead
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Abu Dhabi Full timeBenefits and Opportunities:As a key member of our leadership team, the Outlet Manager will enjoy a range of benefits, including opportunities for career growth, competitive compensation, and comprehensive training programs.This role offers a unique chance to develop your leadership skills, work with a talented team, and contribute to the success of Rosewood...
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Strategic Excellence Lead
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Accountability Authority Full timeJob OverviewThis role is designed to lead the implementation of corporate excellence and quality management activities within Abu Dhabi Accountability Authority.The successful candidate will be responsible for managing the section's related policy, procedures manual, delegation of authority, systems user manuals and standard forms, ensuring compliance across...
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Operations Excellence Lead
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Airways Full timeOperations ExcellenceWe are seeking a highly skilled professional to lead our Flight Operations team, driving excellence in fuel efficiency, financial modelling, and strategic project management. The ideal candidate will have a strong background in data science, performance measurement, and IFRS financial accounting.AccountabilitiesDevelop and implement...
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Service Excellence Specialist
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Adecco Holding Emirates B.V. Full timeService Excellence SpecialistJob Title: Service Excellence SpecialistCompany Overview: Our client is an electronics and phones retail store seeking a highly skilled Service Excellence Specialist to join their team.About the Job: The ideal candidate will have a strong passion for delivering exceptional customer service and driving business growth. You will be...
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Operations Excellence Lead
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Borouge Full timeAbout UsBorouge is a leading manufacturer of polyethylene and polypropylene, committed to delivering high-quality products and services to our customers.We are seeking an experienced Chemical Plant Supervisor to join our team at our Ruwais Industrial Site, focusing on achieving optimal production targets while ensuring a safe working environment.Key...
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Operational Excellence Lead
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates TeKnowledge Full timeTeKnowledge seeks a seasoned Site Manager to lead our operations and drive success. As a critical member of our team, you will be responsible for overseeing site performance, managing budgets, and ensuring seamless collaboration between Operations and Business Enablement leaders.Responsibilities:Manage the day-to-day operations of the site, ensuring a safe...
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Service Excellence Manager
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full timeJob OverviewWe are seeking a highly motivated and experienced Service Excellence Manager to join our team at Abroad Work. This role will be responsible for motivating the Front Office team to provide exceptional service to customers.The ideal candidate will have a friendly demeanor and be able to develop high-quality relationships with guests throughout...
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Operational Excellence Lead
6 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Full timeJob SummaryThe Operational Excellence Lead will be responsible for developing and implementing change management strategies that maximize employee engagement and adoption of new ways of working within Operations, while fostering a culture of change and strategic communications planning.Key ResponsibilitiesDevelop communication plans for change programmes,...
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Commercial Excellence Lead
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Compass Project Consulting Full timeWe are looking for a seasoned commercial leader to join our team in Abu Dhabi. This role offers a unique opportunity to shape commercial strategy and drive excellence within a well-established team.The ideal candidate will have extensive experience in commercial management, with a focus on mega projects. They will possess strong leadership skills, capable of...
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Service Excellence Expert
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Tayer Group Full timeRole DescriptionWe are looking for a skilled and experienced individual to join our team as a Service Excellence Expert. The successful candidate will be responsible for:Ensuring all guests receive positive and professional service to the highest standards.Preparing beverages in accordance with set standards and recipes.The ideal candidate will possess:A...
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Maintenance Excellence Lead
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Velosi Asset Integrity Limited Full timeVelosi Asset Integrity Limited is seeking a seasoned Principal Maintenance Excellence Specialist to spearhead its inventory management initiatives.Key ResponsibilitiesAnalyze and optimize inventory management processes across all sites, leveraging historical maintenance data to inform business decisions.Lead the implementation of spare part optimization...
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Commercial & Contracts Director
3 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeIn conjunction with the CCO and Senior Leadership Team, the Commercial & Contracts Director will pursue the integrated commercial success of the organisation and programmes under management. The role requires strong commercial and technical experience, together with a people management, client management and business development input to ensure the business...
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Commercial & Contracts Director
2 weeks ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeIn conjunction with the CCO and Senior Leadership Team, the Commercial & Contracts Director will pursue the integrated commercial success of the organisation and programmes under management. The role requires strong commercial and technical experience, together with a people management, client management and business development input to ensure the business...
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Commercial & Contracts Director
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeIn conjunction with the CCO and Senior Leadership Team, the Commercial & Contracts Director will pursue the integrated commercial success of the organisation and programmes under management. The role requires strong commercial and technical experience, together with a people management, client management and business development input to ensure the business...
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Commercial & Contracts Director
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeIn conjunction with the CCO and Senior Leadership Team, the Commercial & Contracts Director will pursue the integrated commercial success of the organisation and programmes under management. The role requires strong commercial and technical experience, together with a people management, client management and business development input to ensure the business...
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Operational Excellence Lead
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full timeAbout the Team:We are a dynamic team of professionals working together to achieve our company's goals and objectives. As an Operations Controller, you will be an integral part of our team, contributing your skills and expertise to ensure the smooth operation of our daily activities.We are committed to providing exceptional customer service, maintaining high...
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Technical Project Manager
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates LEAD Development Full timeSkills and QualificationsLeadership: Proven experience in leading cross-functional teams, including architects, contractors, engineers, interior designers, quantity surveyors, and operators.Communication: Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.Problem-Solving: Strong analytical...
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Food Services Team Lead
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full timeJob OverviewAs a Food Services Supervisor with Marriott International, you will be responsible for ensuring the smooth operation of our dining rooms and culinary services. This role involves leading a team of staff to deliver exceptional guest experiences and maintaining high standards of food quality and presentation.Key responsibilities include:Leading and...