Hospitality Ambassador

3 weeks ago


Dubai, Dubai, United Arab Emirates EATHOS Full time

EATHOS is seeking a skilled Restaurant Hostess to provide exceptional customer service and create a warm atmosphere for our guests. The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong attention to detail.


Key Responsibilities
  • Greeting and Seating: Welcome guests with a friendly demeanor, manage seating, and ensure efficient table turnover.
  • Reservation Management: Receive and manage reservations via phone, email, or in-person, maintaining accurate booking information.
  • Customer Service: Provide excellent customer service, assist guests with inquiries, offer menu recommendations, and accommodate special requests.
  • Guest Flow: Collaborate with the service team to ensure a smooth flow of guests and efficient table turnover.
  • Sequence of Service: Implement the restaurant's sequence of service to provide a consistent and seamless dining experience.

Requirements
  • Customer Service Skills: Possess excellent interpersonal skills with a friendly and approachable attitude.
  • Communication Skills: Demonstrate strong verbal communication skills and ability to convey information clearly and courteously.
  • Organizational Skills: Ability to manage reservations and guest flow effectively in a fast-paced environment.
  • Problem-Solving: Quick thinking and ability to handle guest concerns calmly and efficiently.
  • Appearance: Presentable and professional appearance in adherence to the restaurant's dress code.


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