Registration and Billing Operations Specialist

7 days ago


Dubai, Dubai, United Arab Emirates Asterix Communications Full time

Asterix Communications is seeking a highly organized and detail-oriented individual to fill the role of Registrations and Billing Coordinator in our Registrations Department.

Job Summary: As a key member of our team, you will be responsible for managing the registration process and billing procedures for our programmes. You will serve as the primary point of contact for all registered participants, ensuring a seamless experience from registration through to programme completion.

Key Responsibilities:

  1. Registration Management: Act as the main contact point for all registered participants, addressing inquiries and concerns promptly and professionally.
  2. Registration Process: Manage the registration process from start to finish, ensuring accuracy and completeness of all participant information.
  3. Financial Management: Update and maintain the ERP system with accurate participant data and financial information, generate invoices, and process payments accurately and in a timely manner.
  4. Reporting and Analysis: Monitor and track participant payments and outstanding balances, and prepare regular reports on registration and financial status for management review.

Requirements:

  1. Education: Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred.
  2. Experience: Proven experience in a customer service role, with a strong focus on professionalism and customer satisfaction.
  3. Technical Skills: Previous experience with ERP systems and proficiency in data entry and management, strong analytical skills and attention to detail, and ability to reconcile accounts and resolve discrepancies effectively.
  4. Communication Skills: Excellent communication skills in English, both written and verbal, with the ability to communicate complex information clearly and concisely.

Working Environment: This role is based in Dubai Media City, with in-person interviews held at the same location.



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