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Director of Wellness Operations

2 months ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time
Director Wellness Job Description

At Precision Hire Solution, we are seeking a highly skilled and experienced Director Wellness to lead our spa and wellness operations at Atlantis The Royal. As a key member of our team, you will be responsible for managing the day-to-day operations of our spa and gym, ensuring exceptional guest experiences, and driving revenue growth.

Key Responsibilities:
  • Operations: Ensure the smooth operation of our spa and gym facilities, maintaining high standards of cleanliness, safety, and customer service.
  • Financial Planning & Analysis: Develop and manage budgets, forecasts, and financial reports to ensure fiscal responsibility and revenue growth.
  • Revenue & Marketing: Create and implement marketing strategies to drive revenue, upsell, and cross-sell spa services, and collaborate with external wellness providers to enhance our offerings.
  • People: Lead and develop a team of spa and wellness professionals, providing training, coaching, and mentoring to ensure exceptional service delivery.

Requirements:

  • 6-8 years of successful spa management experience.
  • Knowledge of professional spa services, retail operations, and inventory systems.
  • Proficient in Zenoti and Microsoft Office products.
  • Experience in large-scale luxury wellness/spa operations.
  • Effective leadership skills and a strong work ethic.
  • Excellent customer service skills, professional manner, discretion, and appearance.
  • Creative in marketing and promotions.

Atlantis Dubai is an iconic entertainment destination, and we are committed to delivering Amazing Experiences and Everlasting Memories to our guests. If you are a passionate and experienced spa and wellness professional, we encourage you to apply for this exciting opportunity.