Service Excellence Lead

5 days ago


Dubai, Dubai, United Arab Emirates Kerzner International Full time
Job Description

This role is responsible for overseeing and coordinating the VIP services provided to our esteemed clients. The primary objective will be to ensure exceptional customer service and satisfaction while maintaining a high level of professionalism.

You will lead a team of dedicated professionals who are committed to providing the highest level of service to our VIP clients. You will be responsible for managing and organizing the team's day-to-day activities, ensuring that all tasks are completed efficiently and accurately.

Prior experience in a customer service or hospitality role is preferred, especially in a VIP or high-profile setting. Strong communication skills are essential to effectively communicate with VIP clients, team members, and other stakeholders.



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