Sales Team Lead

7 days ago


Dubai, Dubai, United Arab Emirates Tandemsearch Full time

Job Title: Head of Sales

Job Summary:

Tandemsearch is seeking a highly motivated and experienced Retail Sales Head to lead our dynamic team in the UAE. As a key member of our organization, you will be responsible for overseeing the daily operations of the retail sales team, ensuring exceptional customer service, driving sales goals, and maintaining high operational standards.

Key Responsibilities:

  • Team Leadership: Lead and motivate a team of retail sales associates to achieve sales targets and deliver excellent customer service.
  • Training and Development: Provide training and coaching to team members to enhance their product knowledge and sales skills.
  • Performance Monitoring: Monitor and analyze team performance and provide regular feedback to drive improvements.
  • Sales Strategy: Develop and implement sales strategies to maximize revenue and minimize costs.
  • Compliance: Ensure compliance with company policies and procedures.
  • Customer Service: Handle escalated customer issues and resolve complaints in a professional and efficient manner.
  • Inventory Management: Maintain inventory levels and oversee merchandising efforts to optimize sales opportunities.
  • Collaboration: Collaborate with management to develop promotional campaigns and strategies to increase sales and customer satisfaction.
  • Communication: Conduct regular meetings with the sales team to communicate goals, updates, and expectations.
  • Industry Knowledge: Stay informed about industry trends and best practices.

Qualifications & Experience:

  • Education: Bachelor's degree in Business Administration or a related field (preferred).
  • Experience: 10+ years in the banking industry with at least 5+ years in a managerial position.


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