Customer Experience Associate

5 days ago


Sharjah, Sharjah, United Arab Emirates Damas Medical Center Sharjah Full time
About the Role

We are looking for a Customer Experience Associate who can excel in a fast-paced environment and deliver outstanding results. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that every interaction is memorable.

Key Responsibilities
  1. Greet customers warmly and help them navigate our menu options.
  2. Process orders accurately and efficiently, using our restaurant database to track customer preferences and history.
  3. Communicate effectively with kitchen staff to ensure prompt order fulfillment and high-quality service.
  4. Handle cash transactions with precision and courtesy, providing accurate change to customers.
  5. Take ownership of maintaining accurate sales records, reconciling cash drawers at the start and end of each shift.
  6. Presentation matters: carefully organize food orders into attractive bags and boxes.
  7. Be proactive in responding to customer inquiries, resolving issues promptly, and gathering valuable feedback for future improvements.
  8. Sustain a clean and organized environment by regularly tidying up eating, service, and kitchen spaces.
  9. Support kitchen staff when needed, fostering a collaborative atmosphere.


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