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Clinical Support Professional

2 weeks ago

Dubai, Dubai, United Arab Emirates Freiburg Medical Laboratory Full time
Clinical Support Professional

Freiburg Medical Laboratory is seeking an organized, customer-focused professional with excellent communication skills to join our team as a Clinical Support Professional.

We are hiring for this role to provide exceptional support in our medical diagnostics laboratory.

Main Responsibilities:
  • Greet and assist patients, clients, and visitors in a friendly and professional manner.
  • Handle appointment scheduling, patient registration, and inquiries efficiently.
  • Manage phone calls, front desk operations, and coordinate with laboratory staff for smooth workflow and patient service.
  • Ensure accurate data entry and maintain confidentiality of patient records.
Requirements:
  • Previous experience in a receptionist or customer service role, preferably in a healthcare or laboratory setting.
  • Strong communication skills in English.
  • Proficiency in Microsoft Office and knowledge in laboratory/hospital information systems.
  • Ability to multitask and work in a fast-paced environment.