Senior Account Manager

3 weeks ago


Sharjah, Sharjah, United Arab Emirates Air Arabia sharjah Full time

Job Summary

Air Arabia sharjah seeks a skilled Senior Account Manager - MCC to maintain assigned key accounts, develop client relationship management strategies, and establish efficient communication channels between key clients and internal departments.

Responsibilities

  • Maintain key client relationships and provide ongoing support to meet their expectations and satisfaction.
  • Develop and implement client relationship management strategies to drive business growth and improve client satisfaction.
  • Communicate with key clients to monitor their needs and preferences, and facilitate timely interventions to address any issues.
  • Identify new business leads and promote products and services to prospective key clients.
  • Liaise between key clients and internal departments to ensure seamless communication and collaboration.
  • Recommend and implement improvements to the management of key client relationships to drive business growth and improve client satisfaction.
  • Handle client queries and provide innovative solutions to complex problems.
  • Monitor sales performance metrics and provide timely interventions to address any issues.
  • Perform recordkeeping and prepare sales forecasts and reports.

About Air Arabia sharjah

Air Arabia sharjah is a leading airline that provides excellent customer service and innovative products to its passengers. As a Senior Account Manager - MCC, you will play a critical role in maintaining key client relationships and driving business growth.



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