Senior Account Manager
3 weeks ago
Job Summary
Air Arabia sharjah seeks a skilled Senior Account Manager - MCC to maintain assigned key accounts, develop client relationship management strategies, and establish efficient communication channels between key clients and internal departments.
Responsibilities
- Maintain key client relationships and provide ongoing support to meet their expectations and satisfaction.
- Develop and implement client relationship management strategies to drive business growth and improve client satisfaction.
- Communicate with key clients to monitor their needs and preferences, and facilitate timely interventions to address any issues.
- Identify new business leads and promote products and services to prospective key clients.
- Liaise between key clients and internal departments to ensure seamless communication and collaboration.
- Recommend and implement improvements to the management of key client relationships to drive business growth and improve client satisfaction.
- Handle client queries and provide innovative solutions to complex problems.
- Monitor sales performance metrics and provide timely interventions to address any issues.
- Perform recordkeeping and prepare sales forecasts and reports.
About Air Arabia sharjah
Air Arabia sharjah is a leading airline that provides excellent customer service and innovative products to its passengers. As a Senior Account Manager - MCC, you will play a critical role in maintaining key client relationships and driving business growth.
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