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Specialist Coffee Operations Manager

2 months ago

Dubai, Dubai, United Arab Emirates Talabat Full time
Operational Excellence

We are seeking a highly skilled Specialist Coffee Operations to join our team at Talabat. As a key member of our operations team, you will be responsible for ensuring the highest standards of operational excellence across our stores.

  • Maintenance and Equipment Management: Oversee the maintenance of in-store equipment to ensure they are in good working condition, ensuring seamless customer experience.
  • Quality Control and Assurance: Evaluate food preparation and packing techniques within stores, focused on delivering the best products to our customers.
  • Process Improvement: Collaborate with the operations team to identify functional gaps and drive process improvement plans, ensuring efficient store operations.
  • SOP Rollouts and Compliance: Build and own SOP rollouts from ideation to implementation, ensuring SOPs are consistently monitored and followed within in-store setup.
Compliance and Safety

As a Specialist Coffee Operations, you will be responsible for ensuring that all operational processes comply with health and safety regulations, including food handling and preparation standards.

  • Regulatory Compliance: Ensure that all operational processes comply with health and safety regulations, including food handling and preparation standards.
  • Documentation and Quality Assurance: Maintain and update documentation related to quality assurance processes and compliance with industry standards.
Training and Development

We are committed to the growth and development of our team members. As a Specialist Coffee Operations, you will be responsible for training new and existing staff on quality control procedures, operational processes, and customer service standards.

  • Training and Development: Train new and existing staff on quality control procedures, operational processes, and customer service standards.
  • Product Knowledge: Support Area Managers in new launch initiatives by training team members on products.
  • Ongoing Training: Implement ongoing training programs to keep staff updated on the latest industry trends, quality standards, and operational best practices.