Store Manager
4 weeks ago
Leadership and Development
- Provide a clear vision to the team about the business and store's vision and key directions.
- Identify, recruit, develop, and retain strong talents.
- Create a positive work environment based on trust, respect, and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges, and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms and constantly monitor the team's development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.
Customer Experience
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
- Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.
Operational Excellence
- Ensure all sales and operational policies and procedures (SOP's) are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well-versed with it or otherwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organizing displays as per the brand's VM guidelines.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours.
- Ensure that all processes are compliant with legal, safety, security, retail store operations, and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
Requirements
- Experience in leading a fashion retail store in the UAE.
- Currently based in the UAE.
-
Store Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Business Umbrella Full timeJob SummaryAs a Store Executive at Business Umbrella, you will play a crucial role in ensuring the store meets its financial targets and provides an exceptional shopping experience for customers. This position requires leadership skills, attention to detail, and a passion for retail management.Key ResponsibilitiesAssist the Store Manager in managing store...
-
Store Manager Assistant
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob Title: Store Manager AssistantAbout the Role:We are seeking a highly motivated and experienced Store Manager Assistant to join our team at Talent Pal. As a Store Manager Assistant, you will play a key role in supporting the Store Manager in maximizing store contribution, driving sales, and delivering exceptional customer service.Key Responsibilities:*...
-
Retail Store Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates NATHAN & NATHAN Full timeStore Operations LeaderNathan & Nathan is seeking a highly skilled Store Operations Leader to join our team. As a Store Operations Leader, you will be responsible for ensuring the smooth operation of our retail stores. This includes scheduling and assigning employees, completing store administration, and maintaining outstanding store conditions and visual...
-
Assistant Store Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timeJob SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at IIQAFGROUP. As a key member of our retail store leadership team, you will be responsible for assisting the Store Manager in overseeing the daily operations of the store, ensuring all tasks are completed efficiently and effectively.Key...
-
Store Leadership Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates CHALHOUB Group Full timeStore Leadership ManagerAs a Store Leadership Manager at CHALHOUB Group, you will be responsible for leading a team of retail professionals to achieve sales targets and KPIs. Your role will involve defining and executing the store action plan, managing customer relationships, and staying ahead of the latest trends and competitors.Key Responsibilities:Lead by...
-
Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeKey Responsibilities:As a Store Operations Manager at Al-Futtaim, you will be responsible for maintaining high standards of customer service across all areas of operations. This includes ensuring that all store staff have a thorough understanding of their functional areas, enabling them to perform their jobs effectively. You will also be responsible for...
-
Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates LANDMARK Group Full timeJob SummaryThe LANDMARK Group is seeking a highly skilled Store Manager to lead our retail team and drive business growth. As a key member of our store operations team, you will be responsible for implementing our retail strategy, managing store sales, and ensuring exceptional customer service.Key Responsibilities:Develop and implement store sales strategies...
-
Store Operations Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeKey ResponsibilitiesThe successful candidate will be responsible for overseeing the store’s operations, ensuring that all aspects of retail basics are executed to the highest standards. This includes maintaining on-shelf availability, clear shelf edge pricing, and overall store standards. Additionally, the candidate will be responsible for ensuring...
-
Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Al-Futtaim Full timeKey Responsibilities:Store Standards and Displays: Ensure that all store-level implementations are completed to agreed-upon high standards, regardless of the subject matter. Establish escalation channels and ensure that all store teams understand them.Stock Availability: Implement agreed-upon delivery plans and follow company procedures for stock movement....
-
Retail Store Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Al Tayer Insignia Full timeKey Responsibilities:• Ensure the store is up-to-date on market trends, competitor activities, and customer preferences.• Prepare sales reports and operational issues to facilitate overall decision-making on brand management strategy.• Responsible for preparing the store for principal visits to build and strengthen the brand.• Maintain optimum...
-
Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full timeJob Title: Deputy Store ManagerAbout the Role:We are seeking a highly skilled and experienced Deputy Store Manager to join our team at MAJID AL FUTTAIM. As a Deputy Store Manager, you will be responsible for leading the team in delivering exceptional customer service standards and driving sales growth.Key Responsibilities:Lead the Team: Lead the team in...
-
Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Business Umbrella Full timeJob SummaryAs a Retail Store Manager at Business Umbrella, you will be responsible for overseeing all aspects of store operations to ensure the store meets sales targets, provides excellent customer service, and operates efficiently. You will lead and motivate a team of sales associates and supervisors, manage inventory, and maintain the store's appearance...
-
Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates PrecisionHire Solutions Full timeJob SummaryThe Assistant Store Manager is a key role within our retail team, responsible for driving sales growth, improving customer satisfaction, and maintaining store operations. This position requires a strong leader who can motivate and develop a team of sales associates to achieve business objectives.Key ResponsibilitiesDrive sales growth through...
-
Store Management Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Creative HR Consultancy FZE LLC Full timeJob Title: Store Management SpecialistJob Summary:We are seeking a highly organized and detail-oriented Store Management Specialist to join our team at Creative HR Consultancy FZE LLC. The successful candidate will be responsible for managing and maintaining inventory records, overseeing the receipt, storage, and issuance of materials and supplies, and...
-
Retail Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates CHALHOUB Group Full timeKey Responsibilities:Develop and implement strategies to drive eNPS through people experience initiatives and culture.Oversee day-to-day store operations related to visual merchandising, retail store SOPs adherence, and sales team scheduling.Support store staff during in-store events and act as the key point of contact with the back-office team.Ensure click...
-
Store Operations Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Summary:The Store Operations Manager is responsible for maintaining a high level of customer satisfaction and ensuring the overall success of the store. This includes driving customer service standards, maintaining knowledge of the Micros POS system, and overseeing the shipping and receiving function.Key Responsibilities:Maintain a thorough understanding...
-
Store Manager Position
4 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeAt Talent Pal, we are seeking a highly skilled Store Manager to lead our retail team and drive sales growth. The ideal candidate will have a proven track record of success in managing sales teams, driving profitability, and delivering exceptional customer experiences.Key Responsibilities:Lead and develop a high-performing sales team to achieve sales targets...
-
Store Director
3 weeks ago
Dubai, Dubai, United Arab Emirates Nathan HR Human Resources Full timeNathan HR Human Resources is seeking a highly skilled Store Director to lead our minimart in JLT. As a key member of our team, the successful candidate will be responsible for driving the overall performance of the store, ensuring it runs smoothly and effectively.The ideal candidate will have a proven track record in retail management, with experience in...
-
Electronics Store Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full timeJob Summary:To manage specific categories in the store, overseeing all aspects of stock, manpower productivity, front-end margins, and category topline.Key Responsibilities:1. Lead and motivate store teams to achieve top-line targets and front-end margins.2. Monitor and review all store activities against predetermined targets, focusing on productivity...
-
Store Director
4 weeks ago
Dubai, Dubai, United Arab Emirates CHALHOUB Group Full timeLeadership and Store VisionAs a Store Manager, you will lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members.Define, execute, and monitor the store action plan to achieve sales targets and KPIs.Customer Relationship ManagementManage the customer...