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Front Desk Associate Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates InZone Corporate Services Provider Full time

Job Description:

The Front Desk Associate Manager at InZone Corporate Services Provider is responsible for providing exceptional customer service and administrative support to our clients and guests. This role involves managing front desk operations efficiently and ensuring a positive experience for all guests and staff.

Main Responsibilities:

  1. Welcome visitors, clients, and guests in a professional and courteous manner, setting the tone for a positive interaction.
  2. Manage incoming calls, screen, and direct them to the appropriate personnel or department, handling inquiries from walk-in/online customers with ease.
  3. Maintain a tidy and organized reception area, creating a welcoming atmosphere that reflects positively on the company.
  4. Assist with various administrative tasks, including sorting and distributing mail, scheduling appointments, and managing office supplies to ensure seamless day-to-day operations.
  5. Support other departments with clerical tasks and provide administrative assistance as needed, fostering a collaborative work environment.
  6. Liaise with internal departments to facilitate smooth communication and assist in organizing meetings or events, demonstrating your ability to work effectively across teams.
  7. Uphold professional standards and represent the company in a positive light, adhering to our values and mission.
  8. Respond promptly to email inquiries and relay messages effectively to the appropriate individuals or departments, ensuring clear communication throughout the organization.

Requirements:

  1. A high school diploma or equivalent; additional certification in office management or related field is highly valued.
  2. Proven experience as a receptionist or in a similar role, demonstrating your ability to adapt to new situations and responsibilities.
  3. Excellent communication and interpersonal skills, allowing you to build strong relationships with colleagues, clients, and guests.
  4. Proficient in Microsoft Office Suite (Word, Excel, Outlook), with a willingness to learn and improve your technical skills.
  5. Strong organizational and multitasking abilities, enabling you to prioritize tasks effectively and manage competing demands.
  6. A customer service-oriented mindset with a professional appearance, reflecting positively on the company and its values.
  7. A positive can-do attitude, always looking for ways to improve processes and contribute to the team's success.