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Resort Front Desk Associate

2 weeks ago

Dubai, Dubai, United Arab Emirates Minor International Full time

Join our team at Qasr Al Sarab Desert Resort by Anantara as a Resort Front Desk Associate As a key member of our front desk team, you will be responsible for providing exceptional service to guests, responding to their inquiries, and resolving any issues that may arise during their stay.

About the Role:

The Guest Service Agent (Receptionist role) is responsible for greeting guests, checking them in, and handling their requests throughout their stay. Key responsibilities include:

  • Welcoming guests and making them feel valued and respected.
  • Processing check-in and check-out efficiently and accurately.
  • Responding to guest inquiries and resolving any issues promptly.
  • Providing information and recommendations on hotel services and local attractions.
Requirements:
  • High school diploma required; degree in hospitality or related field preferred.
  • Minimum 1 year of experience in a similar role, preferably in a luxury resort setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.