Robotics Systems Specialist
5 days ago
We are seeking a highly skilled Field Service Engineer to provide technical support and maintenance for advanced robotic solutions in warehouse environments. As a key member of our team, you will be responsible for troubleshooting and repairing robotic systems, ensuring seamless integration and delivering exceptional customer service.
Your primary focus will be on providing hands-on technical support, including installations, maintenance, and optimization of robotic systems. You will work closely with customers to identify issues, develop solutions, and implement repairs, ensuring minimal downtime and quick recovery of operations.
To succeed in this role, you will require excellent problem-solving skills, a strong understanding of robotic systems, automation, and software troubleshooting, as well as effective communication skills to explain technical concepts to customers.
Key Responsibilities:
- Troubleshooting and Repairs: Provide on-site technical support and emergency repairs for robotic systems.
- System Optimization and Maintenance: Optimize robotic systems and software for enhanced performance.
- Installations and Integrations: Lead installations of new robotic systems, ensuring seamless integration into the customer's warehouse environment.
- Customer Training and Support: Provide hands-on training to customers, ensuring they fully understand system operation and maintenance procedures.
- Warranty Management: Address warranty-related issues, ensuring proper procedures are followed and customers are fully supported.
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