Customer Success Leader
3 days ago
This exciting opportunity calls for an accomplished professional to spearhead product initiatives from inception through execution. As a seasoned product leader, you will be responsible for architecting and managing industry-shaping platforms that revolutionize how people interact with money.
About the Role:- You will oversee the creation of top-notch trading UX/UI and workflows for sophisticated retail traders, concentrating on multi-channel capacities and harmonizing mobile app and website experiences.
- A data-driven methodology is vital in this position, where you will set up event monitoring to empower funnel analytics and CRM capabilities, refining metrics to measure strategy efficacy.
- You will draft product features and outcomes by guiding and documenting detailed product specifications, balancing necessary trade-offs for optimal outcomes.
- Collaboration with feature teams is crucial, offering product guidance, managing teams, and pushing for ongoing improvement.
- Oversee the Exchange's Experience roadmap, focusing on user experience, data-driven decision making, and value delivery across the organization.
- Become deeply familiar with market trends and customer needs, remaining updated on industry advancements and integrating feedback into product development.
- Represent the domain in cross-functional interactions, ensuring cohesion and teamwork with various groups.
- Encourage a culture of innovation, embracing new concepts and technologies to drive business expansion and success.
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Head of Customer Success
3 weeks ago
Dubai, Dubai, United Arab Emirates Project J Ltd Full timeAbout Giftify:Giftify is a global leader in customizable gift card solutions, partnering with over 500 shopping centers worldwide to improve client engagement, loyalty, and sales. Our mission is to provide seamless integration with payment systems and create outstanding customer experiences.Role Overview:The Head of Customer Success will be responsible for...
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Customer Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Sana Commerce Full timeEasygenerator is a Dutch company that empowers organizations to simplify and accelerate their learning development. We provide an award-winning e-learning authoring tool to 50,000+ users in over 150 countries. Enterprises such as Kellogg's, T-Mobile, and Danone use our solution to empower subject-matter experts to unlock and share their knowledge online....
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Customer Success Account Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Cybereason Full timeAbout the CompanyCybereason is on a mission to reverse the adversary's advantage by empowering defenders with ingenuity and technology to end cyber attacks.We have the technology, and now we are looking to expand our talent Come and talk to us about joining a market leader and a diverse team of passionate people who win as one, ensuring a customer-first...
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Client Success Leader
3 days ago
Dubai, Dubai, United Arab Emirates WebCastle Technologies L.L.C Full timeAt WebCastle Technologies L.L.C, we are seeking a Client Success Leader to play a pivotal role in fostering strong client relationships and driving revenue growth.Key Responsibilities:Client Onboarding: Serve as the primary point of contact for assigned clients, ensuring their goals are met through our solutions.Lead client onboarding processes to set clear...
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Customer Success Strategist
3 days ago
Dubai, Dubai, United Arab Emirates Builder Full timeAbout The CompanyBuilder.ai is a software company that empowers businesses to build software quickly and easily. Our platform provides a range of tools and services to help entrepreneurs, small businesses, and global brands achieve their software goals.The RoleWe are seeking a Customer Success Strategist to join our team. As a Customer Success Strategist...
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Customer Success Engineer
2 days ago
Dubai, Dubai, United Arab Emirates Cisco Systems Full timeAbout the TeamCisco Systems is a global leader in the networking industry, and our Solutions Engineering team plays a critical role in delivering innovative solutions to our customers. As a Customer Success Engineer - Solutions, you will work closely with our account managers to develop technical sales strategies and provide technical guidance to...
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Customer Success Manager
4 days ago
Dubai, Dubai, United Arab Emirates Zimperium Full timeZimperium, a global leader in mobile device and app security, offers real-time, on-device protection against both known and unknown threats on Android, iOS, and Chromebook endpoints. We're committed to protecting mobile devices with a completely new approach.About the RoleThis position requires a skilled Customer Success Manager to build and maintain strong...
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Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates MongoDB Full timeWe are looking for a motivated, hardworking and hands-on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and...
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Customer Success Expert
4 days ago
Dubai, Dubai, United Arab Emirates AppsFlyer Full timeWe're looking for a seasoned Customer Success Manager to join our team at AppsFlyer. In this role, you'll work closely with clients to understand their needs, drive adoption, and help them achieve their business objectives.About the JobAs a Customer Success Manager, you will act as a strategic partner to our customers, ensuring they maximize the value of our...
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Director of Customer Success
3 days ago
Dubai, Dubai, United Arab Emirates Moody's Investors Service Full timeAbout the Role:The Director of Customer Success is a pivotal position at Moody's Investors Service, playing a crucial role in driving profitability through client retention and adoption of our solutions.As a key member of our organization, you will coordinate internal resources to enhance customer engagement, deliver timely content, and drive higher...
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Customer Success Strategist
1 day ago
Dubai, Dubai, United Arab Emirates Aqua Properties Full timeAbout the RoleWe are seeking an experienced Customer Success Strategist to join our team. The ideal candidate will have a proven track record of delivering results in a customer success environment and be skilled at identifying process improvements and operational excellence.Key ResponsibilitiesLeadership: Inspire and motivate a team of Customer Success...
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Customer Success Account Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Cybereason Full timeAbout The CompanyCybereason is on a mission to reverse the adversary's advantage by empowering defenders with ingenuity and technology to end cyber attacks.We have the technology, and now we are looking to expand our talent Come and talk to us about joining a market leader and a diverse team of passionate people who win as one, ensuring a customer-first...
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Customer Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates DataScience Middle East Full timeJob Description:As a Customer Success Manager (CSM) at DataScience ME, you will be the primary point of contact for our clients, ensuring their success and satisfaction with our products and services. You will play a critical role in building and maintaining strong, long-term relationships with our customers, helping them derive maximum value from our...
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Customer Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Talina Full timeThe Customer Success Manager supports the Sales, Product and Technology Teams with establishing and nurturing long-lasting relationships with customers.Skills3+ years' experience in Customer Success roleDynamic self-starter, entrepreneur at heart: technology experience is preferred, start-up mentality a requirementProven record of successfully overseeing...
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Customer Success Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates MongoDB Full timeMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
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Customer Success Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates IFS Full timeRoledescriptionA Customer SuccessManager will take the customer facing role and is responsible forcustomer success through the leadership and effective orchestrationof a large virtual team management of program deliveries and strongsenior customer relationships. The prevailing business priority isthe customers successful adoption and productive use of...
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Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates IFS Full timeRoledescriptionA Customer SuccessManager will take the customer facing role and is responsible forcustomer success through the leadership and effective orchestrationof a large virtual team management of program deliveries and strongsenior customer relationships. The prevailing business priority isthe customers successful adoption and productive use of...
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Customer Success Manager
4 days ago
Dubai, Dubai, United Arab Emirates IFS Full timeRoledescription A Customer SuccessManager will take the customer facing role and is responsible forcustomer success through the leadership and effective orchestrationof a large virtual team management of program deliveries and strongsenior customer relationships. The prevailing business priority isthe customers successful adoption and productive use of...
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Customer Success Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates MongoDB Full timeMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
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Customer Success Manager
17 hours ago
Dubai, Dubai, United Arab Emirates MongoDB Full timeMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...