Destination Experience Leader

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Destinations Full time

Miral Destinations is seeking an experienced Customer Service professional to join our team as a CRM & Guest Engagement Strategist. The successful candidate will be responsible for developing and executing CRM strategies to drive personalization, acquisition, engagement, retention, and guest loyalty through targeted multi-channel campaigns.

Job Responsibilities
  • Develop and implement CRM strategies to drive personalization, acquisition, engagement, retention, and guest loyalty through targeted multi-channel campaigns.
  • Manage digital communication initiatives to foster customer engagement, maintain brand consistency, and enhance customer experience.
  • Ensure compliance with data protection laws and regulations.
Requirements
  • Educated to degree level or equivalent in Information Technology, Business Administration, Tourism, or equivalent.
  • Professional proficiency in using platforms such as Adobe suite, campaign management systems (e.g., Emarsys, Sales Force Exact Target, Adobe Campaign, etc.).
  • Minimum 1-3 years' previous customer service experience across relevant CRM disciplines, ideally customer service, tourism, marketing, project management, online, research, and analysis.


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Destinations Full time

    About Miral DestinationsMiral Destinations is a leading provider of destination experiences. Our mission is to deliver exceptional experiences that exceed our guests' expectations.Job DescriptionWe are seeking a highly motivated and experienced Brand Marketing Manager to join our team. The successful candidate will be responsible for developing and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Destinations Full time

    About the RoleWe are seeking a highly skilled Destination Marketing Manager to lead the development and execution of our marketing strategies across Saadiyat Island. The ideal candidate will have a deep understanding of customer insights and a proven track record of driving positive marketing outcomes.Key ResponsibilitiesJob Scope: Support the Marketing...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Wedded Wonderland Full time

    WeddedWonderland is the ultimate destination for all things weddingsluxury travel and celebrations. With a global audience of over 2million followers we connect brides and grooms to exclusivehandpicked venues and vendors that create unforgettable events.Were seeking aDestination Wedding SalesExecutive to joinour team and drive our mission of turning dream...

  • Sales Executive Leader

    23 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Job Title: Sales Executive LeaderAbout UsPark Hyatt Abu Dhabi Hotel and Villas is a world-class hospitality destination that offers an unparalleled level of service and luxury. We are committed to providing our guests with an exceptional experience, and we are seeking a highly skilled and experienced Sales Executive Leader to join our...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Park Hyatt Full time

    Job Title: Beach Pool Operations LeaderCompany Overview:Park Hyatt is a world-renowned luxury resort that prides itself on delivering exceptional guest experiences. Our hotel is designed to provide a unique blend of modern elegance and traditional hospitality, making it the perfect destination for discerning travelers.Job Description:The Beach Pool...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates EaseMyTrip Full time

    Bespoke Travel Solutions Expert:We are seeking a Bespoke Travel Solutions Expert to join our team at EaseMyTrip.com, providing tailored travel experiences for high net worth individuals.About the Role:You will design and deliver bespoke travel solutions that meet the unique needs and preferences of high net worth clients.Maintain in-depth knowledge of luxury...

  • Value Stream Leader

    13 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Etihad Full time

    About Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines.From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America.Together with Etihad's codeshare partners, Etihad's...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates EaseMyTrip Full time

    Job Description:We are seeking a highly skilled Luxury Travel Experience Designer to join our team at EaseMyTrip.com. As an integral member of our team, you will be responsible for designing bespoke travel experiences for high net worth individuals.About the Role:You will work closely with clients to understand their unique needs and preferences, providing...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates EaseMyTrip Full time

    Senior Travel Consultant Leader:We are seeking a Senior Travel Consultant Leader to join our team at EaseMyTrip.com, driving innovative solutions that meet the elevated expectations of discerning clients.About the Position:As a Senior Travel Consultant Leader, you will maintain in-depth knowledge of luxury travel destinations and upscale travel experiences...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Destinations Full time

    About UsMiral Destinations is a world-class developer of luxury destinations. Our vision is to create unforgettable experiences for our guests.Job OverviewWe are seeking an experienced Brand Marketing Manager to lead our brand marketing efforts. The successful candidate will have a proven track record of developing and executing successful marketing...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Destinations Full time

    Miral Destinations is the official destination promotion partner for Yas Island, a leading leisure and entertainment destination. Our team is committed to delivering exceptional holiday experiences to travelers worldwide.We are seeking a Senior Digital Marketing Executive to join our team and drive our digital and e-commerce strategy forward. Key...

  • Sports Leader

    4 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates IAP Worldwide Services Full time

    Roles & ResponsibilitiesMust be a U.S. Citizen ***OCONUS *** UAEAs the Core Sport Leader you will be a qualifiedFitness with certifications to teach aerobics classes to includestep-aerobics, weight/strength, cardiovascular and circuittraining. Officiate intramural sporting events and special eventsand assist with the creation of the fitness program...

  • Education Leader

    4 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates ADNOC Schools – (Education Company inside ADNOC Oil and Gas Group) Full time

    Role OverviewA highly skilled Elementary Coordinator is required to join ADNOC Schools in Abu Dhabi, UAE. The successful candidate will play a significant role in promoting and developing a vision for the future of the school, working closely with senior leaders to identify key areas of strength and weakness.Key Responsibilities:Support senior leaders in...

  • Director of Experience

    13 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Ennismore Full time

    As a Marketing and PR leader at Mondrian Abu Dhabi, you will play a critical role in shaping the hotel's brand identity and elevating its presence on a global scale. The ideal candidate will possess a strategic mindset, strong leadership skills, and a passion for crafting exceptional brand experiences.Responsibilities:Develop and implement annual marketing...

  • Team Leader

    4 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts Dubai Full time

    Roles and responsibilities Key Responsibilities of a Team Leader Team Coordination and Task Assignment: Delegating Responsibilities : The Team Leader assigns tasks based on the strengths, skills, and workloads of team members. They ensure each team member understands their individual responsibilities and deadlines. Setting Goals : They set clear, measurable...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Food Basics Co Full time

    Job Title: Strategic Marketing LeaderCompany OverviewFacing the rapidly changing landscape of real estate, Food Basics Co seeks a highly skilled and experienced Strategic Marketing Leader to spearhead its marketing efforts. The ideal candidate will have a proven track record in developing and implementing successful marketing strategies that drive business...

  • Team Leader

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates SupportFinity Full time

    Team Leader - Kids Club - Jumeirah Saadiyat IslandAbout Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab...

  • Team Leader

    4 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates SupportFinity Full time

    Team Leader - Kids Club - Jumeirah Saadiyat IslandAbout Jumeirah & the Hotel:Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Destinations Full time

    The role of the Customer Experience Manager at Miral Destinations involves overseeing the development and execution of CRM campaigns to drive growth, enhance guest engagement, and ensure alignment with business objectives.Key ResponsibilitiesManage and deliver targeted multi-channel CRM campaigns to foster customer engagement and maintain brand consistency...

  • Team Leader

    2 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts dubai Full time

    Roles and responsibilitiesKey Responsibilities of a TeamLeaderTeamCoordination and TaskAssignment:DelegatingResponsibilities: The Team Leader assigns tasksbased on the strengths, skills, and workloads of team members. Theyensure each team member understands their individualresponsibilities anddeadlines.SettingGoals: They set clear, measurable objectives for...