Customer Experience Manager
5 days ago
The role of the Customer Experience Manager at Miral Destinations involves overseeing the development and execution of CRM campaigns to drive growth, enhance guest engagement, and ensure alignment with business objectives.
Key Responsibilities- Manage and deliver targeted multi-channel CRM campaigns to foster customer engagement and maintain brand consistency across all digital channels.
- Implement CRM strategies to drive personalization, acquisition, retention, and guest loyalty by leveraging data segmentation and campaign analysis.
- Oversee the creation of automation of engaging campaigns across all digital touchpoints, ensuring compliance with data protection laws.
- Develop and execute data-driven marketing strategies to drive revenue growth and improve the guest experience.
- Educated to degree level or equivalent in Information Technology, Business Administration, Tourism, or equivalent.
- Professional proficiency in using platforms such as Adobe suite, campaign management systems (e.g., Emarsys, Sales Force Exact Target, Adobe Campaign, etc.).
- Minimum 1-3 years' previous customer service experience across relevant CRM disciplines, ideally customer service, tourism, marketing, project management, online, research, and analysis.
-
Customer Experience Manager
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Azadea Group Full timeWe are looking for a Customer Experience Manager who can create an exceptional shopping experience for our customers. The ideal candidate will have strong leadership skills, excellent communication, and a passion for delivering outstanding customer service.Main ResponsibilitiesSet and achieve sales targets to drive business growth.Train and develop store...
-
Customer Experience Manager
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Al Khayyat Investments (AKI) Full timeAbout the RoleAt Al Khayyat Investments (AKI), we are seeking an experienced Customer Service Representative to join our team. This role is critical in ensuring effective communication and compliance with regulatory bodies.Key Responsibilities:Capture, collect, and organize images related to fieldwork, inspections, and service activities.Prepare structured...
-
Sales and Customer Experience Manager
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates APM Monaco Full timeAbout the JobThis Sales and Customer Experience Manager role is responsible for delivering exceptional customer experiences, driving business growth, and developing a high-performing team.Key ResponsibilitiesCustomer Experience: Deliver exceptional customer experiences through personalized service and attention to detail.Boutique Performance: Drive...
-
Senior Customer Experience Manager
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank (FAB) Full timeJob OverviewWe are seeking a seasoned professional to lead our Customer Care Unit, driving customer satisfaction and experience.The ideal candidate will have a strong background in customer service, team management, and process improvement.This is an exciting opportunity for a motivated individual to take on a leadership role in a fast-paced Contact Centre...
-
Customer Experience Manager
1 day ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Abercrombie And Fitch Co. Full timeJob SummaryThe Key Holder position is responsible for leading a team of associates to deliver outstanding customer service, drive sales growth, and maintain a high level of store presentation. This role requires strong leadership skills, excellent communication abilities, and a passion for fashion.
-
Customer Experience Program Manager
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Gulf Bank PJSC Full timeCustomer Experience Transformation SpecialistWe are seeking an experienced Customer Experience Transformation Specialist to join our Consumer Banking Group - UAE team.The ideal candidate will have a strong background in customer experience, analytics, and service standards. They will be responsible for designing and implementing effective strategies to...
-
Customer Experience Associate
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Relationship Officer - Branch OperationsBranch Overview:The ADIB branch is a key location for delivering quality service to customers and promoting ADIB's products.Job Description:Deposit and Finance Account Management: Manage deposit and finance accounts, handle inquiries, and ensure proper completion of forms.Product Sales and Promotion: Sell and...
-
Customer Experience Officer
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Khidmah Full timeAbout the Role:Khidmah is seeking a highly motivated and customer-focused Customer Experience Officer to join our team. In this role, you will be responsible for managing customer relationships and ensuring smooth communication with clients.Key Responsibilities:Building and maintaining strong relationships with clients.Providing exceptional customer service...
-
Customer Experience Representative
7 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates MAJID AL FUTTAIM Full timeJob SummaryThe Home Furnishings Advisor will be responsible for providing expert advice on home furnishings, driving sales growth, and delivering exceptional customer experiences. This role requires strong product knowledge, excellent communication skills, and the ability to work effectively in a team environment.Main ResponsibilitiesSales and Advisory...
-
Customer Experience Specialist
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Azadea Group Full timeAzadea Group is looking for a dedicated Customer Experience Specialist to join our team in the United Arab Emirates-UAE, Abu Dhabi, Al Ain Mall location. As a Customer Experience Specialist, you will be responsible for creating memorable customer experiences and ensuring seamless interactions with our guests.Main Responsibilities:Customer Service: Deliver...
-
Customer Experience Lead
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Atlantis Resorts Dubai Full timeAbout You:We are looking for an experienced and motivated individual to join our team as an Assistant General Manager. The ideal candidate will have a proven track record of success in team leadership and development, excellent communication and interpersonal skills, and a hands-on management style. If you are a results-driven leader with a passion for...
-
Customer Experience Agent
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Averda Full timeCustomer Experience AgentAverda is the leading waste management and recycling company in the emerging world, operating in India and across the Middle East and Africa. The company provides a broad and specialised range of services to over 60,000 clients - large and small - across private and public sectors. These include the municipal authorities of major...
-
Customer Experience Agent
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Averda Full timeCustomer Experience Agent Averda is the leading waste management and recycling company in the emerging world, operating in India and across the Middle East and Africa. The company provides a broad and specialised range of services to over 60,000 clients - large and small - across private and public sectors. These include the municipal authorities of major...
-
Customer Experience Specialist
14 hours ago
Abu Dhabi, Abu Dhabi, United Arab Emirates GMG Full timeJob SummaryWe are seeking a skilled Barista to join our team at GMG. As a Barista, you will be responsible for delivering exceptional customer service and preparing high-quality beverages.This is an excellent opportunity for someone who is passionate about coffee and providing outstanding customer experiences. If you have prior experience in the food and...
-
Customer Experience Associate
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates ALFAHIM Full timeWe are committed to providing an exceptional customer experience at ALFAHIM Abu Dhabi Emirate. As a Food Server, you will play a key role in delivering this experience by ensuring that every guest feels welcome, accommodated, and satisfied with their meal.AccountabilitiesOperations: Provide excellent customer service by taking orders and serving beverages in...
-
Customer Experience Agent
3 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Averda Full time#WeAreAverdaAbout UsAverda is the leading waste management and recycling company in the emerging world, operating in India and across the Middle East and Africa. The company provides a broad and specialised range of services to over 60,000 clients - large and small - across private and public sectors. These include the municipal authorities of major cities...
-
Customer Experience Specialist
4 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates AECOM Full timeJoin Our TeamAre you passionate about luxury retail and eager to take on a new challenge? Do you have experience in managing teams and driving business growth? If so, we invite you to apply for the position of Store Manager at Chalhoub Group. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences,...
-
Customer Experience Associate
1 week ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Tesla, Inc. Full timeAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers and guiding them through a seamless sales journey. You will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth.You are driven by the mission of Tesla to...
-
Customer Experience Head
5 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates First Abu Dhabi Bank Full timeJob OverviewWe are looking for an experienced Branch Manager to join our team at First Abu Dhabi Bank. As a key member of our leadership team, you will be responsible for driving business growth, delivering exceptional customer service, and overseeing the day-to-day operations of the branch.Key Responsibilities:Growth and Development: Develop and implement...
-
Customer Experience Executive
2 days ago
Abu Dhabi, Abu Dhabi, United Arab Emirates Jetex Dubai Full timeJob Purpose:The Guest Experience Executive isresponsible to provide high-quality service to the FBO visitors andpassengers as they enter the Terminal until they reach theaircraft. The executive will be the first point of contact with allcustomers and are therefore due to represent Jetex brand and imagein an elegant and seamless manner.Key responsibilities...